During our time together, we discussed:The challenges of opening a business in the midst of a pandemicIans take on the current state of hiring in the Av industryAspires new project R&D Lab and how this has impacted quality and delivery.To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au248Be sure to check out Ian’s first appearance on Automation Unplugged back on show #94 recorded on January 8th, 2020.SHOW NOTESIan Williams has worked in the Custom Integration industry for 22 years. In 2007 he founded Encore Custom Audio Video.Since then they have won ten CEDIA awards, earned the Mark of Excellence Award, and were named Integrator of the Year at CES in Las Vegas in January of 2015.In early 2017, Ian sold Encore to Casaplex. Over the next three years, Ian built strong teams, created processes, and helped maintain strong margins at Casaplex and Starr Systems.Ian and his wife Janet moved to Charleston, SC in 2019 where they opened Aspire AVS in 2019 as a family owned and operated business. Ian opened a second location in his hometown of Washington, DC in 2020.Ian & Janet have three boys and enjoy sunsets, playing with their four dogs, enjoying nature, and having dinner together as a family. About One FireflyOne Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

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