From 3am war rooms to self-healing infrastructure, LogicMonitor's GM of AI shares a compelling vision for how observability and agentic AI are transforming IT organizations worldwide.Topics Include:LogicMonitor is a 15-year-old AI-powered hybrid observability company.Their AI product, Edwin AI, targets IT alert fatigue and noise.Enterprise IT teams are drowning in signals from dozens of monitoring tools.Generative AI evolved from machine learning — agents are the next frontier.LogicMonitor's first Edwin use case: help teams know what to focus on.Key lesson learned: stop chasing perfection and start experimenting faster.AI adoption requires serious change management, not just technical deployment.Success metrics should be process efficiency, not vanity adoption numbers.LogicMonitor accelerated software releases from monthly to weekly to daily.AWS Bedrock powers Edwin AI; Agent Core reduces infrastructure complexity.Agentic AI will run long, complex workflows without human intervention.The future is self-healing infrastructure — systems that sense, fix, and notify.Participants:Karthik Sj – General Manager of AI, LogicMonitorSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

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