The Rule of Six: How to Get Legal Ops Messages Heard

Guest Notes:Karissa Boley is the Director of Legal Operations at Baker Hughes. With more than 20 years of experience, I am a strategic leader and business strategist who believes clear thinking creates clear communication.Guest LinkedIn: Karissa Boley | LinkedInKey TakeawaysClarity First:Make communications clear, concise, and actionable.Repeat Messages:People need to hear a message six times for it to stick—use multiple channels.Monitor and Adjust:Track feedback and metrics to improve message effectiveness.Align with Business Goals:Tailor communications to support company objectives.Leverage Leaders:Use champions and leadership to reinforce important messages.Manage Change Fatigue:Recognize message overload and use impactful, targeted communications.Promote AI as a Skill:Encourage learning and adoption of AI as a valuable skillset.Keep Emails Short:Use brief subject lines and concise content to boost engagement.Build Community:Connect with peers and experts for ongoing support and learning.

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