In this Introductory episode Susan a seasoned beauty industry professional with over 36 years of experience, introduces listeners to the podcast's mission of empowering beauty business professionals. With a multi-award-winning beauty clinic owner and business consultant background, Susan shares her passion for helping salon owners thrive. KEY TAKEAWAYS The podcast is designed for beauty business professionals who want to thrive in the beauty industry. With over 36 years in the beauty industry, including 15 years as a business consultant and mentor. The podcast will feature weekly interviews with successful salon owners and supplier CEOs. Susan encourages listeners to engage by submitting topics or questions for discussion. Beyond the podcast, there are online business programs and a membership club (Beauty Directors Club) aimed at helping established salon owners elevate their businesses. BEST MOMENTS "If you are a beauty business professional and you want to have a thriving business, then this is the podcast for you." "I have been in the beauty industry for over 36 years as a multi-award winning beauty clinic owner." "We started doing network events where we took really successful salon owners to share their insights with other salon owners." "In Beauty Business Matters, you can expect weekly interviews with top supplier CEOs and salon owners who've really taken their businesses to a whole new level." "I'd love to hear from you. So if you're ready to take your business to a whole new level, then hit the subscribe button." DESCRIPTION "Beauty Business Matters" is an essential podcast for ambitious beauty salon and skin clinic professionals. Host Susan Routledge delves into the heart of industry success, interviewing global business experts, outstanding beauty professionals, and leading CEOs from skincare, beauty, and aesthetic equipment companies. Each episode uncovers invaluable insights on thriving in the dynamic and competitive beauty market. From cutting-edge trends to time-tested strategies, listeners gain practical knowledge to elevate their businesses. Whether you're a seasoned owner or an aspiring entrepreneur, this podcast delivers the expertise needed to stay ahead in the ever-evolving beauty industry. Tune in to transform your passion into a flourishing enterprise and join the ranks of beauty's elite. HOST BIO Susan Routledge is a distinguished figure in the beauty industry with over 38 years of experience. As a multi-award-winning salon owner and international business consultant, she's recognized among the top UK industry influencers for her passion and dedication. Known for her down-to-earth, light-hearted approach, Susan is an international speaker and established awards judge. She founded the exclusive Beauty Directors Club, a global membership community for salon, clinic, and spa owners, offering business resources and multi-expert advice. Susan also created the online "Salon Success Freedom" program to help beauty businesses thrive. Susan founded and has grown her clinic of 36 years in Co. Durham into the largest independent beauty salon in Northeast England. She is the creator of the trademarked STABLE business formula and author of "The Little Book of Client Retention" and the world's No. 1 bestsellers "Beauty and the Best" 1 and 2. She serves on the Professional Board for BABTAC, helping to represent and raise industry standards, and on the advisory board for the prestigious PHAB Service Stars. Susan's expertise continues to shape and elevate the beauty industry worldwide. USEFUL LINKS https://susanroutledge.com https://www.instagram.com/susan_routledge/ SPONSOR https://www.phorest.com/ https://share.hsforms.com/1Z3Q1VRM8TNqfn11f4cZyPA1c4ta

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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