Phone Tap: Old Alan Fixes Your MacBook
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What is the premise of today’s Phone Tap episode and who are the hosts?
I had just seen Ice T guest at the Apollo at the Snoop Dogg concert, and I told him that, and he sort of looked me up and down and went, huh. Hi, I'm Lisa Traeger. And I'm Kara Clank. And together we host That's Messed Up, a podcast where we recap Law and Order SVU, dig into the actual crimes, and interview actors from the episode. Like former SVU guest star Bradley Whitford. Often I would meet people who would assume that I there was something sort of Ted Bundy about me because of these sort of sort of characters that I play. And we're celebrating our 300th episode in style with the one, the only, John Stamos. There's nobody better to play this character. I'm like, what is it? He's like, he's a reproductive abuser and he tries to impregnate as many women as he got.
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Why do the hosts decide to call an 80‑year‑old tech guru for a MacBook repair?
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Our listeners may not know this. It's Brooke and Jeffrey in the morning, but personally I've had some issues with the so called geniuses work in the genius bar over at the Apple store. This is the new Julia Louise Dreyfus for Jeffrey. Look, I'm not gonna get into details, but let's just say I wish they had a person there with loads of real experience who could actually fix my problem lickety split. Yeah, that would be nice. That's why today we call a woman who's having issues with her apple product and match her up with the man who knows everything.
Uh-oh.
Well, he used to know everything, but now that he's pushing ninety, he tends to forget things sometimes. His name is Old Alan. And he is ready to help with your technology in your phone tap right now.
Brooke and Jeffrey's
phone taps on the twenties. Hello? They said to call the doctor if it's lasting four hours, but it's only been three, so I think I need it clear. Hello? We uh hello? Hi, what Hi. Um did you mean to call me? I I think so. Yes. Who's this?
How does Old Alan introduce himself and explain his role at the Apple Store?
Oh great. My name is Alan Winterbottom. I'm one of the the quote unquote geniuses at at the Apple Store Bar. Okay. Is this about my MacBook? No, sweetheart, we're not a a bookstore, we're a computer store. Right. I know. It says on my on my notes here that you scheduled an appointment with us 'cause of a computer problem. Right. My computer is my MacBook. It's what it's called. Oh, I s uh a Macintosh. That's what you're talking about.
Yes. Right. I didn't think anyone called it Macintosh anymore,
so I'm Anywho. What's the issue that you're having? Because I have thirty years of experience. I could handle this over the phone. I mean that
would be great. Yeah. So the the microphone doesn't work very well. Sometimes it works, sometimes it doesn't. Okay. Well I can hear you just fine. I'm on my phone. I'm not yes, but I'm on my phone, not my computer. So
if I'm gonna help you, I gotta just put my login real quick. Um I know it's genius bar. You gotta sh spell that. I
don't think you should probably tell me what your login is. I feel like that's something that should just be for you.
Okay, you're you're distracting me because now I'm I'm gonna have to start typing genius over. Do you need me to spell it for you? No, I got it. Okay. Now for my password, I've got to remember my third wife's middle name. Awesome.
Yeah, I think it actually might just be easier and faster if I just come down. No, that's not
it. Mildred. Um
I I th I think at this point it's probably better I just Okay, did you get it? Debbie.
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Chapters
6 chapters
1
What is the premise of today’s Phone Tap episode and who are the hosts?
0:00–1:21
2
Why do the hosts decide to call an 80‑year‑old tech guru for a MacBook repair?
1:21–2:45
3
How does Old Alan introduce himself and explain his role at the Apple Store?
2:45–4:40
4
What specific MacBook problem does the caller describe?
4:40–6:01
5
Why does Alan ask for the caller’s login details and how does the conversation get tangled?
6:01–8:17
6
How does the microphone issue affect the caller’s MacBook usage?
8:17–9:34