EP 033 | How Interior Designers Manage Client Expectations with Kimberley Seldon

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Previously titled “EP 033 | Managing Client Expectations” — renamed by the publisher on Aug 2, 2026

Business of Design® Podcast | Grow a Profitable Interior Design Business with Kimberley Seldon not yet transcribed

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Recorded07 Nov 2017

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Show notes

Failing to manage the client’s expectations is a sure-fired way to destroy project harmony. In this one-on-one podcast with Kimberley, she reviews techniques and systems for efficient and effective communication with clients. In this episode we learn: - the number one reason you get fired - specific moments when stating the truth is imperative - why it’s ok to be busy - how to take back control of your personal life - healthy boundaries for healthy interactions It’s time to take control of your business. Become a member of Business of Design®, today: https://businessofdesign.com/?ref=2&campaign=podcast

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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