EP 262 | Client Communication for Interior Designers with Heather Ferreras-Tokan

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Previously titled “EP 262 | How To READ Your Clients with Heather Ferreras-Tokan” — renamed by the publisher on Aug 2, 2026

Business of Design® Podcast | Grow a Profitable Interior Design Business with Kimberley Seldon not yet transcribed

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Recorded22 Feb 2022

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Show notes

I landed the project! Isn’t that what we all hope to say each time we go to a consultation? Listen to new BOD™ member Heather Ferreras-Tokan share how she conquered her fear and insecurities and asked for the flat fee she needed to do her best work. In this episode we learn: - when discipline becomes a way of life, success is nearly guaranteed - how to use the phrase, “in my experience” - make your to do list on your log sheets and you’ll capture all the time you devote to projects - how to use the READ method for communication It’s time to take control of your business. Become a member of Business of Design®, today: https://businessofdesign.com/?ref=2&campaign=podcast

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