Busting the omnichannel - enterprise hacks and chats
The ERP project failure conundrum, and why independent advisors matter
28 Nov 2014
In this frank, hopefully constructive, and informal conversation on ERP project failure and it's disturbing persistence, Jon Reed talks to Michael Doane about the problem and what solutions have a chance at closing the failure gap. There is a particular focus on the impact of independent advisors and how business benefits are quantified. Yes, you can get Busting the Omnichannel on iTunes.
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