#225: Most people think good communication is just about talking well. But the truth is, it’s about listening, presence, and connection. In this episode, I break down 7 lessons that changed the way I communicate. Get ready to learn why understanding comes before being understood, how to use the “A.C.A.” framework to connect instantly, how to remove filler words and sound more powerful, why body language speaks louder than words, when it’s worth being disagreeable, how asking the right questions gives you control in any conversation, and why stories are the most powerful communication tool of all, plus a lot more...Timestamps(00:00) Lesson 1 — Seek first to understand, then to be understood(01:17) Lesson 2 — The A.C.A. framework: Acknowledge, Compliment, Ask(02:50) Lesson 3 — Remove filler words and slow down(03:55) Lesson 4 — Eye contact, posture, and body language(05:25) Lesson 5 — Be willing to disagree (and why silence can be a lie)(07:30) Lesson 6 — The person who asks questions leads the conversation(09:15) Lesson 7 — Use stories to make your message stickBonus ResourceGet my free list of 100+ podcast episodes to listen to before you dieNicola FlückigerShow NotesNewsletterYouTubeSpotifyAppleXLinkedInInstagramPersonal WebsiteContact MeEmail me with any feedback, ideas, or insights you've gained from the episodes: nicola [at] nicolafluckiger [dot] comP.S. Thanks for listening to my podcast. As a gift, I’ve put together a free list of 100+ podcast episodes from other shows that I’ve loved most. Click here to get the list.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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