In the last episode, we covered how to use GPT for real-time decision support, helping businesses analyze options and make informed choices. Now, we’ll focus on how to train GPT with company-specific knowledge to make it a true expert in your business. By the end of this episode, you will know: How to provide GPT with company-specific data. How to upload internal documents for better accuracy. How to fine-tune GPT to prioritize your business’s information over general knowledge. Let’s get started. Step 1: Why Training GPT with Company Knowledge Matters A general GPT is trained on broad internet knowledge, which means it doesn’t know the details of your business unless you provide them. Without company-specific training, GPT might: Give generic responses instead of tailored advice. Lack accuracy when answering questions about your business. Miss key details that are unique to your services or policies. By training GPT with your company’s internal knowledge, you ensure it gives accurate, reliable, and brand-aligned responses.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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