Sales reps often get tangled in complex tactics, losing sight of the basics that truly matter. But in today's competitive market, what really stands out? Exceptional customer experience. In this engaging episode of Closing Time, Neil Rogers, a marketing expert, speaker, and author of "Bar Tips: Everything I Need to Know in Sales I Learned Behind the Bar." Neil draws from his book to highlight the powerful parallels between hospitality and business, showcasing how the art of relationship-building can skyrocket sales performance. He also unveils the Positive Activity Process, a daily routine that boosts productivity and fosters a positive mindset. This episode underscores the profound impact of treating customers with kindness and the immense value of small, thoughtful actions in driving business success. Watch the episode on YouTube. Shopping for a new CRM? Get a demo or start a free trial of Insightly's modern CRM that teams love. Connect With: • Neil Rogers: LinkedIn // Website • Dave Osborne: LinkedIn • Insightly: Instagram // Facebook // Twitter // LinkedIn // YouTube

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