Firing a client is never easy, but sometimes it's the best decision for your salon's success and well-being. Signs you need to fire a client might include constant lateness, no-shows, disrespectful behaviour, or consistently unrealistic expectations. Keeping a client who's causing stress and negativity in your hair salon can harm your business and mental health. In this episode, we're talking about a challenging but necessary topic for the health of your salon: how to professionally and gracefully fire a salon client. We'll discuss 3 effective strategies to help you let go of an unsuitable client. Those are: Those are: Open and Honest Conversation Gradual Transition Referral to Another Stylist Plus, you can steal my 2 editable email templates to help you professionally fire a client if you need to do so. The templates shared in this episode show notes on the Colour Kristina Talks Podcast for Hairdressers blog. ------------------------------------ Steal My 3 Top Trending Colour Formulas for Redheads here: https://www.kristinarussell.online/stealmyformulas Full show notes can be found at https://www.kristinarussell.com.au/146 SEND ME A DM ON INSTAGRAM - let's chat! https://www.instagram.com/colourkristina

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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