How to Build Customer Success as the First CS Hire in a Startup

In this episode, I’m pulling back the curtain on what it’s really like to build from scratch based on my own experience and the CS leaders I’ve coached.We’ll walk through: What to prioritize in your first 90 daysThe three foundational pillars to focus on when you’re a team of oneHow to avoid burnout and build scrappy systems that actually scaleHow to prove the value of CS internally without fancy tools or dashboardsWhen (and how) to make the case for your first hireThis episode is practical, honest, and full of real-world tactics that you can put into play immediately especially if you’re juggling onboarding, renewals, internal fire drills, and everything in between.Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here. Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn. Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline. Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!

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