A Contrarian View on the United Airlines Customer Nightmare

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded20 Apr 2017

Publisherfeed.podbean.com ↗

Handlerec:15197396

Show notes

In this episode, Dr. Michelli discusses the role we all have in customer experience...

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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