Customer Experience WOW - Defined and Delivered

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded15 Jun 2012

Publisherfeed.podbean.com ↗

Handlerec:15197528

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Dr. Michelli differentiates WOW experiences from good service and gives and example from one of his client's Sonny's Bar-B-Q restaurants. In addition to learning lessons from the example, Dr. Michelli encourages you to share your WOW stories….

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