Is Customer Loyalty Dead or Alive?

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Source

Recorded19 May 2010

Publisherfeed.podbean.com ↗

Handlerec:15197547

Show notes

Borrowing from recent trend data, Dr. Michelli looks at an effective strategy for when you are faced with declining customer loyalty.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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