Make it Technology-Aided and Human-Powered: Deliver a Flourish of Humanity

episode

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

▲ 0

Transcript

This episode hasn't been transcribed yet Upvotes decide what gets transcribed next — 0 so far. Sign in to upvote

Related

recent transcribed audio

Booked out doesn't mean you're ready for an associate OD 23 min · 23 Sep 2026 · The Optometry Success Podcast

Radioactive Oatmeal | MIT’s Experiments on Institutionalized Children 32 min · 23 Sep 2026 · Campus Files: Scandals, Secrets & Crimes at American Universities

Broadway's My Beat: The Tony Blair Murder Case (EP5068) 34 min · 23 Sep 2026 · The Great Detectives of Old Time Radio| Daily Mystery Dramas

Vaccinated or not, we’re on the brink of a measles epidemic 16 min · 23 Sep 2026 · Short Wave

S2E51: Willow Smith on Creativity, Consciousness, and Music | Talk Tracks 56 min · 23 Sep 2026 · The Telepathy Tapes

Ross & Rizzo Unfiltered - Aaron Judge INJURED, Cubs IMMACULATE VIBES, Dodgers HISTORIC NL West record 1h 4m · 23 Sep 2026 · The Herd with Colin Cowherd

Report any issue

Source

Recorded03 Sep 2020

Publisherfeed.podbean.com ↗

Handlerec:15197230

Show notes

Thank you for joining me for this series titled "Make it Technology-Aided and Human-Powered." This series provides tools to help you position your customer and employee experience for relevance in a COVID-19 and post-COVID-19 world. This is the final installment in this series. Like all retail and restaurant brands, Starbucks took a massive hit throughout the pandemic, but as of today, 90% of its stores remain open. That is a stark contrast to most global restaurant chains. I am convinced that Starbucks' pre-pandemic investments in technology and people contributed to the company's resilience.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Sign in