PODCAST: Playing to Win: How to Think & Act Like Zappos

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded05 Aug 2022

Publisherfeed.podbean.com ↗

Handlerec:15197135

Show notes

What's so great about the customer experience at Zappos? What can you learn from the quirky company? Dr. Michelli offers five powerful human experience lessons.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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