Customers First Podcast

"Are People at The Core of All You Do" with Special Guest Braith Bamkin

26 Sep 2023

Contributed by Lukas

Join Tacey and her special guest, Certified Practising Marketer, Author & Keynote Speaker, Braith Baskin.   Today's Topic: "Are People at The Core of...

The Power of Good Communication, with Special Guest Angie Robinson

19 Sep 2023

Contributed by Lukas

Join Tacey and her special guest, Certified Life Coach & Talent Development Expert and Customers First Regular, Angie Robinson.   Today's Topic: "The...

"Creating Epic Goals & Achieving Them" with Special Guest Carina Lawson

12 Sep 2023

Contributed by Lukas

Join Tacey and her special guest, Business Efficiency Consultant and High-Performance Coach Carina Lawson.   Today's Topic: "Creating Epics Goals & A...

Is Your Recruiting, Building or Killing Your Culture? With Special Guest Neha Naik

05 Sep 2023

Contributed by Lukas

Join Tacey and her special guest, Founder & CEO of RecruitGyan: Neha Naik.   Today's Topic is Is Your Recruiting, Building or Killing Your Culture? ...

"In Search of Your Ideal Client" with Communications Specialist, Amy Kehs

29 Aug 2023

Contributed by Lukas

Join Tacey and her special guest, Customers First Regular, Amy Kehs. Amy is Brand Strategist and Communications Expert for museums.   Today's Topic i...

"Technology Throughout The Customer Experience" with Keith Groshans

22 Aug 2023

Contributed by Lukas

Join Tacey and her special guest, Customers First Regular, Keith Groshans. Keith is a Graphic Artist, Website & Brand Builder, and Top Banana at Rocke...

"Creating a High Performance Team" with Peter Taylor

15 Aug 2023

Contributed by Lukas

Join Tacey and her special guest, Peter Taylor. Peter is a father, Business Mentor, and Leader of The Awakened Man. Today's Topic is Creating a High P...

"How to Create a World-Class Culture" with Special Guest Joe Rockey JR

08 Aug 2023

Contributed by Lukas

Join Tacey and her Special Guest, Serial Business Creator, Elite Business Coaching & Consulting Owner & Author: Joe Rockey JR. Today's topic is "How t...

Putting Your Teams Needs First & Leading by Example with Special Guest, Jared Lamb

01 Aug 2023

Contributed by Lukas

  Join Tacey and her special guest Educator, Administrator & TikTok Legend, Jared Lamb.    Today's Topic: "Putting Your Teams Needs First & Leading...

Making your Business Swoon Worthy with Special Guest, Gisell Paula

25 Jul 2023

Contributed by Lukas

  Join Tacey and her special guest Market Strategist & Operations Systems Specialist, Gisell Paula.  Today's Topic: "Making your Business Swoon Wort...

Lead to Success through Dynamic Leadership with Special Guest Chris Dubois

18 Jul 2023

Contributed by Lukas

Join Tacey and her special guest Army Veteran, Founder of Leading for Effect & Dynamic Leadership Coach, Chris Dubois.  Today's Topic: "Lead to Succe...

"Cultivating a Culture of Learning from Mistakes" with Special Guest Mark Graban

11 Jul 2023

Contributed by Lukas

Join Tacey and her Special Guest, Business Book Author, Speaker, Podcaster & Entrepreneur, Mark Graban, . Today's topic is "Cultivating a Culture of L...

"How AI and Data Analytics can Improve Your Company Culture" with Special Guest Frank Mendoza

04 Jul 2023

Contributed by Lukas

Join Tacey and her Special Guest, Founder of Catalytics, Frank Mendoza. Today's topic is "How AI and Data Analytics can Improve Your Company Culture" ...

"What If It All Goes Right" with Special Guest Amy Scruggs

27 Jun 2023

Contributed by Lukas

Join Tacey and her special guest TV Host, Media Coach, Recording Artist & Best Selling Author, Amy Scruggs. Today's Topic: "What If It All Goes Right...

"How Not To Deliver BAD Customer Experience" with Special Guest Barbara Khozam

20 Jun 2023

Contributed by Lukas

Join Tacey and her special guest, Author, Trainer and Certified Speaking Professional, Barbara Khozam. Today's topic is: "How Not To Deliver BAD Custo...

Building a Team of Superheroes with Special Guest Patti Mara

13 Jun 2023

Contributed by Lukas

Join Tacey and her Special Guest, Author of UpSolutions and Owner of Maranet Inc. Patti Mara. Today's topic is "Building a Team of Superheroes" Patti ...

Workplace Culture Transformation with Special Guest Dr. Jessica Kriegel

06 Jun 2023

Contributed by Lukas

Join Tacey and her special guest: Dr. Jessica Kriegel as they discuss Transforming Workplace Cultures. Jessica is an Author, Keynote Speaker and Workp...

Music & Magic of Inclusivity in Business & Life with Special Guest Danny Lamb

30 May 2023

Contributed by Lukas

Join Tacey and her special guest, Singer, Songwriter, Music Teacher & Ambassador for Hydrocephalus Canada, Danny Lamb. Today's topic is: "Music & Magi...

How Word Choices Impact Customer Experience with Special Guest Terre Short

23 May 2023

Contributed by Lukas

Join Tacey and her special guest, Author and Human Potential Developer, Terre Short. Today's topic is: "How Word Choices Impact Customer Experience." ...

Standing Out From Your Competition with Special Guest Patrick Kagen

16 May 2023

Contributed by Lukas

Join Tacey and her special guest, Author, Podcast Host and President/owner of PK Solutions Group, Patrick Kagen. Today's topic is: "Standing Out From ...

5 Ways To Get 5 Hours Back in Your Week with Special Guest Lindsay Dollinger

09 May 2023

Contributed by Lukas

Join Tacey and her Special Guest Podcast Host of Purpose and Pixie Dust, Entrepreneur and Womens Business Coach, Lindsay Dollinger. Lindsay shares her...

"Disney Magic Can Live In Your Business Too" with Special Guest, Lou Mongello

02 May 2023

Contributed by Lukas

Join Tacey and her special guest, Disney Expert, Author, Speaker, Podcaster & Host of WDWRadio, Lou Mongello. Today's topic is: "Disney Magic Can Live...

"The Customer Must Be At The Core" with Special Guest, Pete Mohr

25 Apr 2023

Contributed by Lukas

Join Tacey and her special guest, Speaker, Business Owner, Coach & Owner of Simplifying Entrepreneurship, Pete Mohr. Today's topic is: "The Customer M...

"How to Humanize Customer Experience Through Creativity." with Special Guest, Author and Creativity-Awareness Educator Michaell Magrutsche

18 Apr 2023

Contributed by Lukas

Join Tacey and her special guest, Author and Creativity-Awareness Educator Michaell Magrutsche, as they discuss "How to Humanize Customer Experience T...

"People Don't Do Business With A Logo" with Special Guests, Tonya Eberhart & Michael Carr.

11 Apr 2023

Contributed by Lukas

Join Tacey and her special guests, Partners at the personal branding firm, BrandFace, Tonya Eberhart & Michael Carr, as they discuss this week's topic...

Fail Often, Be Agile & Transform Culture with Special Guest, Anthony Coppedge

04 Apr 2023

Contributed by Lukas

Join Tacey and her special guest, Anthony Coppedge, as they discuss this week's topic of "Fail Often, Be Agile & Transform Culture."  Anthony shares ...

"Leadership with Authenticity, Compassion and Becoming Your Best Self."special guest, Coach, Speaker, Author and founder of "Your Ultimate Life," Kellan Fluckiger

28 Mar 2023

Contributed by Lukas

  Join Tacey and her special guest, Coach, Speaker, Author and Alchemist for exponential personal growth and founder of "Your Ultimate Life," Kellan ...

How to Ask Powerful Questions to Focus on the Customer with Special Guest, Brenden Kumarasamy

21 Mar 2023

Contributed by Lukas

Join Tacey and her special guest, Communication Coach & Owner of MasterTalk, Brenden Kumarasamy, as they discuss "How to Ask Powerful Questions to Foc...

Impacts of Poor Customer Experience on Business with Special Guest, Beverly Hathorn

14 Mar 2023

Contributed by Lukas

Join Tacey and her special guest, Customer Satisfaction Leader and HR Professional Beverly Hathorn, as they discuss "Impacts of Poor Customer Experien...

"The Building Blocks of a Customer Experience Strategy." With Special Guest, Author, Speaker and CEO of CX Journey Inc., Annette Franz

07 Mar 2023

Contributed by Lukas

Join Tacey and her special guest, Author, Speaker and CEO of CX Journey Inc., Annette Franz, as they discuss "The Building Blocks of a Customer Experi...

Grab your cup of tea and pull up a chair in the Boardroom with Tacey.

28 Feb 2023

Contributed by Lukas

Join Tacey on this Solo Episode  Grab a Cup of Tea, and Let's Catch Up!   It's been a few weeks since Tacey checked in; she catches you up on all th...

"Building a Company Culture that Puts the Customer First", with Special Guest, Founder & CEO of Lone Fir Creative, Tyler Pigott.

21 Feb 2023

Contributed by Lukas

Join Tacey and her special guest, Founder & CEO of Lone Fir Creative, Tyler Pigott, as they discuss "Building a Company Culture that Puts the Customer...

How Not To Poison Your Best Customer Relationships with Special Guest Steve Buzogany.

14 Feb 2023

Contributed by Lukas

Join Tacey and her special guest, CEO of the Appreciation Advocate, Steve Buzogany, as they experience how not to poison your best customer relations ...

Customer Experience is Everything with Special Guest Drake Scifers

07 Feb 2023

Contributed by Lukas

Join Tacey and her Special Guest Life-Long Entrepreneur Drake Scifers discuss their thoughts on Customer Experience being Everything! Drake goes into ...

Clear, Concise Messaging Everywhere with Special Guest Amy Kehs, Owner of Kehs Communications

31 Jan 2023

Contributed by Lukas

Join Tacey and special guest, Customers First alum, PR  Expert Amy Kehs as they discuss the important of clear, concise and consistent messaging acro...

Brand Relaunches, Refreshes and How It's More Than Your Logo. With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans

24 Jan 2023

Contributed by Lukas

Brand Relaunches, Refreshes and How It's More Than Your Logo. With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans Tacey and Keith...

Exciting Announcements about Customers First, You'll want to mark Jan. 22nd, 2023 on Your Calendar!

17 Jan 2023

Contributed by Lukas

The last couple of years have brought about some amazing changes for all of us. Customers First has as well. "I recently relocated to the Halifax are...

Creating Your Word Story, with Special Guest Angie Robinson

10 Jan 2023

Contributed by Lukas

Join Tacey and her Special Guest, Facilitator & Certified Life Coach for Leaders, Angie Robinson. Today's Topic: Creating Your Word Story. Angie and I...

The Importance of Excellence in Customer Service with Special Guest Hank Ebeling.

03 Jan 2023

Contributed by Lukas

Join Tacey and her Special Guest, Author of Crushing the Competition with Service, Hank Ebeling. Today's Topic: The Importance of Excellence in Cus...

Everyone's Primary Job IS Customer Service. With Special Guest Keith Lee

27 Dec 2022

Contributed by Lukas

Join Tacey and her Special Guest : Keith Lee. Creator of the "Make You Happy" Management System   Today's Topic: Everyone's Primary Job IS Customer S...

Creating Super Fans with Special Guest Brittany Hodak

20 Dec 2022

Contributed by Lukas

Join Tacey and her Special Guest, Brittany Hodak: Author and Keynote Speaker Today's Topic: Creating Super Fans.   Timestamp: 01:05: Brittany's Story...

Teaching Google Who We Are & What We Do with Special Guest Jason Barnard, "The Brand SERP Guy"

13 Dec 2022

Contributed by Lukas

Join Tacey and her Special Guest Jason Barnard, "The Brand SERP Guy". Today's Topic: Teaching Google Who We Are & What We Do.   Timestamp: 01:46: Wha...

Captivating and Transforming Others with Special Guest Peter George

06 Dec 2022

Contributed by Lukas

New Podcast Episode Dropped Today!   Join Tacey and her Special Guest: Author, Speaker & Public Speaking Coach: Peter George.   Today's Topic: Capti...

Importance of Change & Evolution in Your Business with Special Guest Crystal Steers, Founder of The Chasing Happiness Empire

29 Nov 2022

Contributed by Lukas

Join Tacey and her Special Guest Crystal Steers, Founder of The Chasing Happiness Empire.   Today's Topic: Importance of Change & Evolution in Your B...

Product Placement and It's Effect on the Customer Experience. Special Guest Dominic Artzrouni

22 Nov 2022

Contributed by Lukas

Join Tacey and her special guest , Dominic Artzrouni, Founder & Director of Concave Brand Tracking. Today's Topic: Product Placement and It's Effect o...

Transforming Business Through the Power of People, with Special Guest Samantha Irwin

15 Nov 2022

Contributed by Lukas

Join Tacey and her special guest , Samantha Irwin: Owner of Kaizen Coaching & Consulting. Today's Topic: Transforming Business Through the Power of Pe...

STEM Education and the Leaders of Tomorrow with Special Guest Dave Tarnoff

08 Nov 2022

Contributed by Lukas

Join Tacey and her special guest , Dave Tarnoff Dave is an Associate Professor, Textbook Author and YouTube Guru. Today's Topic: STEM Education and th...

Nimble Leadership = Strong Cultures with Special Guest Marty Strong

01 Nov 2022

Contributed by Lukas

Tacey is joined by her special guest , Marty Strong. Marty is an entrepreneur, author, speaker and former Navy SEAL. Today's Topic: Nimble Leadership...

Management vs Leadership: with Special Guest Rich Levene

25 Oct 2022

Contributed by Lukas

Join Tacey and her special guest , Rich Levene, Founder of Dignity Leadership & Consulting and with his degree in Leadership & Change Management has ...

Brand Love & Why it's Important to Your Business with Special Guest Dr. Aaron Ahuvia

18 Oct 2022

Contributed by Lukas

Join Tacey and her special guest , Dr. Aaron Ahuvia Ph.D. : Professor of Marketing and Research Psychologist & Author of Brand Love: The things we lov...

Customer Relationship & Repair with Special Guest Lynn Whitbeck

11 Oct 2022

Contributed by Lukas

Join Tacey and her special guest , Lynn Whitbeck: Founder and CEO of Petite2Queen as they discuss Customer Relationships & Repair. Timestamp: 05:26: E...

Culture That Rocks with Special Guest Jim Knight

04 Oct 2022

Contributed by Lukas

Join Tacey and her Special Guest Speaker and Author of Culture that Rocks! Jim Knight discussing How to have a Culture that Rocks! Timestamp: 01:21: J...

How to Lead Teams Where Everyone Wins: with Special Guest Tony Chatman

27 Sep 2022

Contributed by Lukas

Join Tacey and her special guest Tony Chatman as they discuss How to Lead Teams Where Everyone Wins!   Timestamp: 04:39: What a Force Multiplier Does...

Leading a Heart-based Culture with Special Guest Wade Thomas

20 Sep 2022

Contributed by Lukas

Join Tacey and her special guest Wade Thomas as they discuss this week's topic: Leading a Heart-Based Culture. Timestamp: 07:23: Benefits of a Heart-...

Dare to Dream: Creating an Innovative Culture.

13 Sep 2022

Contributed by Lukas

Join Tacey and her special guest Terry Rich as they discuss this week's topic: Dare to Dream, Creating an Innovative Culture. Timestamp: 00:57: Terry'...

Calming Upset People in 90 seconds or Less : Skills We All Need.

06 Sep 2022

Contributed by Lukas

Join Tacey and her special guest Doug Noll: Topic: Calming Upset People in 90 seconds or Less : Skills We All Need. Timestamp: 1:02: Doug's Story ...

Customering: There Are No Markets, Only Customers.

30 Aug 2022

Contributed by Lukas

New Episode Dropped! Join Tacey and her special guest Joseph Pine II as they discuss Customering: why there are no markets, only customers. Timestamp:...

The Challenges of Leading Todays Remote Teams .

23 Aug 2022

Contributed by Lukas

Join Tacey and her special guest Dr. David Arrington as they discuss the keys to leading a remote team successfully. Timestamp: 08:39: 7 Deadly Sins o...

Creating a Community of Customers Experience Champions

16 Aug 2022

Contributed by Lukas

Join Tacey and Global Customer Experience Guru, Jason Bradshaw as they discuss the importance of creating an entire community of customer experience c...

This Week Tacey Answers Listeners Questions

09 Aug 2022

Contributed by Lukas

Join Tacey this week for episode 62 (which is pretty cool I am doing solo when I was born in 1962, lol) I am answering listeners questions on my own t...

Customer Experience Through the Spoken Word!

02 Aug 2022

Contributed by Lukas

Join Tacey And Roy Worley as they discuss the importance of the end user experience in the world of voice-over acting. Timestamp: 00:57: Roy's Story T...

Comedy as a Business is No Joke!

26 Jul 2022

Contributed by Lukas

Join Tacey and her Special Guest Scott Edwards as they discuss how Scott led a chain of comedy clubs to success by putting the customer experience at ...

"You're a Leader, Now What? A Guide to the First 100 Days!"

19 Jul 2022

Contributed by Lukas

Join Tacey and her special guest: Podcaster, Author & Leadership Coach, Casey Wooley as they discuss "You're a Leader, Now What? A Guide to the First ...

The Journey to College Navigated With Trust!

12 Jul 2022

Contributed by Lukas

Join Tacey and her guest: Jennifer Schoen from Keys to College as they discuss how she helps families and students navigate through the college applic...

Creating Authentic Messaging That Sells!

05 Jul 2022

Contributed by Lukas

Join Tacey and Customers First Regular: Amy Kehs Owner of Kehs Communication as they discuss "Creating Authentic Messaging That Sells" Timestamp: 12:3...

Customer Service, Compassion & Support during the Grief Process!

28 Jun 2022

Contributed by Lukas

Join Tacey & Her Special Guest: Founder and CEO of Journey to Grateful : Tim Bigonia,  as they discuss Customer Service, Compassion & Support duri...

Building Your Audience & Email List

21 Jun 2022

Contributed by Lukas

Join Tacey and her special guest: author, publisher and speaker: Russell Nohelty as they discuss How to grow both your audience and your mailing list ...

Cultivating Relationships with Compassion & Curiosity

14 Jun 2022

Contributed by Lukas

Join Tacey Atkinson from Customers First and her returning special guest Business Coach and Consultant Angie Robinson as they discuss how to cultivate...

Shaping Your Business & Community to the Customers Wants & Needs

07 Jun 2022

Contributed by Lukas

Join Tacey and this weeks special guest: Brittnee Belt, Owner of My Magical Disney Shopper, as they discuss the importance of sharping your business a...

Replay: How Kindness and Authenticity Wins Sales with Meg Leoni Director of Sales at DressUp

31 May 2022

Contributed by Lukas

ReBroadcast: From July 20th 2021 Today we are discussing How Kindness and Authenticity Wins Sales with Meg Leoni Director of Sales at DressUp. Timesta...

Replay with Erin King: Using Educated Risk To Keep Moving Forward

24 May 2022

Contributed by Lukas

Rebroadcast: from June 8th, 2021 Today we are discussing how Educated Risk Can Keep You Moving Forward with Erin King from InspirED Education. Timesta...

Replay with Lisa DiNoto Glassner: The Importance of the Customer Experience

17 May 2022

Contributed by Lukas

Rebroadcast: From June 1st 2021: Today I'm joined by Lisa DiNoto Glassner of Core Memory Candles and the Castle Run. I've invited Lisa here to discuss...

Building a Customer Experience Through Their Story

10 May 2022

Contributed by Lukas

Join Tacey as she welcomes Artist, Goldsmith, Author and Dreamatizer Delane as they discuss how to build a customer experience through their story. Ti...

Simplifying Customer Journey Mapping

03 May 2022

Contributed by Lukas

Join Tacey and her Special Guest Samantha Irwin Owner of Kaizen Coaching and Consulting as they discuss, "Simplifying Customer Journey Mapping" Journe...

Supporting Your Team from Hiring Onward

26 Apr 2022

Contributed by Lukas

Join Tacey and her Special Guest Samantha Irwin Owner of Kaizen Coaching and Consulting as they discuss "Supporting your team from hiring onward" Time...

Third Eye Comics are Super Heroes in Customer Service!

19 Apr 2022

Contributed by Lukas

Join Tacey and Special Guest Steve Anderson Owner of Third Eye Comics as we discuss: How they are superheroes in customer service. Timestamp: 00:54: S...

8 Foundational Pieces to a Sustainable Business!

12 Apr 2022

Contributed by Lukas

Join Tacey and her special guest Tammy Johnston from KSA Business as they discuss 8 Foundations Pieces to a Sustainable Business. Timestamp:00:50: Tam...

Business Events Don't Have To Be Boring!

05 Apr 2022

Contributed by Lukas

Join Tacey and her special guest Cari Brunton from Red Bucket Events as they discuss ways to engage and inspire your event guests. Timestamp: 00:55: C...

How Creative Service Providers Can Utilize the Customer Journey

29 Mar 2022

Contributed by Lukas

Join Tacey Atkinson from Customers First and her special guest Kathryn Roberts as they discuss different ways the customer journey effects the creativ...

Brand Clarity To Best Serve Your Ideal Customers

22 Mar 2022

Contributed by Lukas

New Episode Dropped Today! Join Tacey & Her Special Guest Author, Speaker & Consultant, Marlita Hill. Topic: Brand Clarity To Best Serve Your Idea...

Importance of Customer Journey Mapping

15 Mar 2022

Contributed by Lukas

Join Tacey & Her Special Guest Stacy Sherman owner - DOING CX RIGHT! As they discuss The Importance of Customer Journey Mapping! Timestamp: 00:53:...

The What, Why and How behind Your Brand Voice

08 Mar 2022

Contributed by Lukas

Join Tacey and Customers First Public Relations Guru, Amy Kehs owner of Kehs Communications and they discuss The What, Why and How of your brand voice...

Building Your Business Around Your Community's Needs

01 Mar 2022

Contributed by Lukas

Join Tacey and her special guest Paul Gowder from PowWows.com as they discuss building a business around a community's needs instead of the other way ...

Open Wide and Let's Have Some Fun!

22 Feb 2022

Contributed by Lukas

Join Tacey and Her special guest, dental Hygienist Katie Laughlin. Katie describes how her practice is making visits fun through education and relatio...

Writing For The Reader Experience

15 Feb 2022

Contributed by Lukas

Join Tacey and her special guest author Kelly Hawkins as they discuss writing for the reader experience. Timestamp: 00:58: Kelly's Story Timestamp: 19...

Leadership, Mentorship and How They Affect Customer Service

08 Feb 2022

Contributed by Lukas

Join Tacey and James Elliott owner of High Adventure Leadership as they discuss Leadership, Mentorship and how those affect Customer Service.   Times...

A Dog's Life: Exercise, Mental Stimulation & Socialization.

01 Feb 2022

Contributed by Lukas

Join Tacey and her special Guest Christine Morrison, Owner of Black Dog Day Care and they discuss the joys and challenges of running a doggie day care...

Creating Magical Customer Experiences Through The World of Magic

25 Jan 2022

Contributed by Lukas

Join Tacey and Kris as they discuss ways to put "magic" into your customer that Kris has learned through the World of Magic. Timestamp: 01:03: What ma...

Better Customer Service Starts With Better Leadership

18 Jan 2022

Contributed by Lukas

Join Tacey and her special guest Neal Woodson as they discuss why you can't have amazing customer service, if you don't have amazing leadership. Times...

Empowering Your Team To Deliver a Magical Experience

11 Jan 2022

Contributed by Lukas

Join Tacey and her Special Guest Samantha Irwin from Kaizen Business Coaching as they discuss ways to empower your team to greatness. Timestamp: 01:02...

Leadership Requires the Ultimate Customer Service

04 Jan 2022

Contributed by Lukas

Join Tacey and Jon as they discuss how leadership is the ultimate test of customer service skills. Jon draws on his amazing experience in the Navy and...

Keeping The Human Touch in Your Webinars.

28 Dec 2021

Contributed by Lukas

Join Tacey And her Special Guest Julia Hickman as they discuss the importance of human touch points through your online course or webinars. Timestamp:...

Investing in Your Team IS investing in Your Business

21 Dec 2021

Contributed by Lukas

Join Tacey as she and Crystal from The Inside View discuss the importance of investing in your team and giving them the foundation to soar in your bus...

Customer Service For the Blind & Visually Impaired

14 Dec 2021

Contributed by Lukas

Tacey and Dave discuss how companies can improve their service strategies to better serve the blind & visually impaired community. Timestamp: 00:54: D...

Increasing Customer Engagement: Going Beyond the Sale

07 Dec 2021

Contributed by Lukas

Join Tacey & Scott as they discuss how he increased engagement in his industry and how you can utilize some of those strategies for your business. Eng...

Hospitality, it's More Than an Industry, it's Customer Service

30 Nov 2021

Contributed by Lukas

Join Tacey and Rich as they discuss customer service strategies they learned in the hospitality industry and how to use them in any business to build ...

Giving at Work, Not Just For The Holiday Season

23 Nov 2021

Contributed by Lukas

Join Tacey And Amy as they discuss the importance of giving all year long, not just the holidays. Tips and strategies for making it a successful partn...

Care & Compassion Through Customer Service

16 Nov 2021

Contributed by Lukas

Join Tacey as she discusses the importance of care and compassion in customer service with Steve Super, owner of Compassionate Credit Repair and how a...

Customer Service in The Moving Industry Part 2

09 Nov 2021

Contributed by Lukas

Join Tacey as the conversation continues about the cross country move that Customers First made and the customer service or lack there of, she experie...

The Moving Experience and Is There Any Customer Service in That Industry

02 Nov 2021

Contributed by Lukas

Join Tacey, one on one, as she discusses the moving industry and what moving across the country has taught her about it. This is will be a 3 part seri...