Social Media Marketing Masterclass (Season 2 Marketing Masterclass, Episode 4): CX with SG

episode

CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG not yet transcribed

▲ 0

Transcript

This episode hasn't been transcribed yet Upvotes decide what gets transcribed next — 0 so far. Sign in to upvote

recent transcribed audio

Day 265: The Sorrowful and Glorious Mysteries 12 min · 22 Sep 2026 · The Rosary in a Year (with Fr. Mark-Mary Ames)

Lena Dunham's Surrogacy, Channing Tatum & Joanna Howe 1h 9m · 22 Sep 2026 · Big Small Talk

John Cena (Best Of CVV) - Farewell Tour, Heel Turn, Never Seen 17, Gunther, The Rock, Favorite Match 1h 22m · 22 Sep 2026 · Insight with Chris Van Vliet

Afternoon Report | ASX rises as AI rally returns 5 min · 22 Sep 2026 · FEAR & GREED | Business News

Tove Lo wants her music to sound out of control (ft. Tove Lo) 41 min · 22 Sep 2026 · Switched on Pop

Report any issue

Source

Recorded02 Sep 2025

Publisherfeeds.buzzsprout.com

Handlerec:1742118

Show notes

Welcome to an exploration of social media’s evolution—from a simple digital town square to a core pillar of modern enterprise marketing. What once meant posting and hoping for likes has become a complex ecosystem that shapes how customers discover, engage with, and choose brands. For many businesses, navigating this landscape can feel overwhelming.In this episode, we share a strategic blueprint for turning social media from fragmented activity into a powerful growth engine. You’ll learn how to blend authentic, relationship-driven content with targeted paid campaigns, measure real business impact beyond vanity metrics, and use audience insights to inform product and customer strategies.We’ll also tackle common challenges like maintaining consistent brand messaging across large teams and proving ROI to leadership. Looking ahead, we explore how AI-driven personalization, immersive experiences, and community-led growth are redefining the future of social engagement.Tune in to discover how to build a sustainable, human-centered social strategy that drives growth and lasting trust.Podcast Legal DisclaimerThis podcast is a personal project, a hobby and is not affiliated with, endorsed by, or representative of any employer, organization, or professional entity with which the creator may be associated. All views and opinions expressed are solely those of the podcast creator and do not necessarily reflect the official policy or position of any organization, employer, or institution.The content presented in this podcast, including talk tracks, narratives, and voiceovers, has been developed with the assistance of Generative AI technologies, including large language models (LLMs) and AI-based voice synthesis tools. While the core themes and ideas originate from the creator, portions of the content—especially related to script writing, elaboration, and summarization—may have been influenced by generative AI outputs. As such, it is possible that the podcast contains information derived from sources not explicitly cited, as well as content subject to potential inaccuracies, omissions, or inherent AI biases.This podcast is intended solely for informational and entertainment purposes. It should not be interpreted as professional advice of any kind—including legal, medical, technical, financial, or business consulting. Nothing in this podcast constitutes specific recommendations, actionable strategies, or endorsements for implementation, purchase decisions, or system design. Any references to hypothetical case studies or examples are illustrative in nature and meant to inspire creative thinking and personal exploration of the topic, not to guide real-world decisions.Listeners are strongly encouraged to do their own due diligence, independent evaluation, and consult qualified professionals before making any decisions based on the content herein. The podcast creator makes no warranties or guarantees regarding the accuracy, completeness, or reliability of the information presented.The domain of artificial intelligence and related technologies is rapidly evolving; therefore, the relevance and accuracy of the content may diminish over time.By listening to this podcast, you acknowledge and agree that:The creator shall not be held liable for any loss, damage, or consequences resulting from the use of or reliance on any part of the podcast.The podcast does not constitute a formal endorsement of any product, company, service, or linked third-party resource.Any actions taken based on this podcast are done at your own risk.You accept this disclaimer in full.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related