Defining Hospitality
Episodes
Building a Connection - David Tracz - Episode # 045
16 Mar 2022
Contributed by Lukas
David Tracz is the Partner and Founder at 3877. He knows the importance of building a good relationship with your clients and making sure you are work...
It Takes A Village - Christina Flannery - Episode # 044
09 Mar 2022
Contributed by Lukas
Christina Flannery is the Director of Design at Park Hotels and Resorts. She uses her keen eye for renovation to help the design of hotels and provide...
A Huge Tiny Business - Karin Harrington - Episode # 043
02 Mar 2022
Contributed by Lukas
Karin Harrington is the Principal at Studio Partnership. With almost 30 years of experience in the industry, she has a keen eye for quality design. Sh...
A Clear Space - David Allen - Episode # 042
23 Feb 2022
Contributed by Lukas
David Allen is the Founder at the David Allen Company. He’s also the author of many books, including “Getting Things Done: The Art of Stress Free ...
Wide Open Spaces - Carrie Tolman - Episode # 041
16 Feb 2022
Contributed by Lukas
Carrie Tolman is the Associate Principal at KTGY Simeone Deary Design Group. She has a keen eye for interior design and uses her roots in southern hos...
Being Authentic - Dyonne Fashina - Episode # 040
09 Feb 2022
Contributed by Lukas
Dyonne Fashina is the Principal at Denizens of Design Inc. She sees the beauty in designs and the passion it takes to create them. She sits down with ...
Open Door Policy - Christian Schnyder- Episode # 039
02 Feb 2022
Contributed by Lukas
Christian Schnyder is the owner at Beleco. He’s been inspired and informed by over 30 years of experience. He specializes in hospitality and residen...
Going to California - Avi Brosh - Episode # 038
26 Jan 2022
Contributed by Lukas
Avi Brosh is the CEO and Founder of Palisociety. At his core, he is a modern day inn keeper. He’s been involved in real estate and hospitality for o...
A Sense of Family - Sara Duffy - Episode # 037
19 Jan 2022
Contributed by Lukas
Sara Duffy is a Principal Partner at Stonehill & Taylor Architects. She recalls moments from her childhood at a restaurant where they treated ever...
Spheres of Hospitality - David Kaplan - Episode # 036
12 Jan 2022
Contributed by Lukas
David Kaplan is the Founder of Death & Company, the CEO at Gin and Luck, Co-author of several books including “Cocktail Codex”, the Co-Founder...
A Gathering Spot - Aliya Khan - Episode # 035
05 Jan 2022
Contributed by Lukas
Aliya Khan, VP of design lifestyle brands at Marriott, promotes a positive lifestyle for brands and global design strategy. In 2019, she was an honore...
Hospitality is Being Selfless - Ron Swidler - Episode # 034
29 Dec 2021
Contributed by Lukas
Ron Swidler is the Founder of the Hotel Tomorrow and the Chief Innovation Office at the Gettys Group for 33 years. He knows that it takes courage to b...
The Big H and Little h of Hospitality - Siobhan Barry - Episode # 033
22 Dec 2021
Contributed by Lukas
Siobhan Barry, Principal, Design Director, Hospitality Practice Area Leader North East at Gensler has been creating what she refers to as “Instagram...
A Better Version Of Yourself - John DiJulius - Episode # 032
17 Dec 2021
Contributed by Lukas
John DiJulius, President of the DiJulius Group, started his enterperinaul career operating a hair salon with his wife in Cleveland. Now, he is an inte...
Having an Open Heart Posture - Aaron Anderson - Episode # 031
15 Dec 2021
Contributed by Lukas
A former firefighter now turned hotelier, today’s guest talks about how his experiences with his grandma’s hostel has influenced his view on hospi...
Building for Sustainability - JoAnna Abrams - Episode # 030
10 Dec 2021
Contributed by Lukas
Creating a sustainable environment in hospitality and all aspects of life is incredibly important; it allows us to live healthier lives and give back ...
Creating Beautiful Experiences - Sarah Klymson - Episode # 029
08 Dec 2021
Contributed by Lukas
Today’s guest started her career in hospitality in a very unusual place; McDonald’s! She focused on how architecture and design could connect with...
The Power of Gratitude - Keith Roberts - Episode # 028
03 Dec 2021
Contributed by Lukas
Improving your life can seem like an incredibly daunting task, but if you just take some simple steps in doing so, you can accomplish anything. Keith ...
The Hospitality Gene - Harsha L’Acqua - Episode # 027
01 Dec 2021
Contributed by Lukas
Harsha L’Acqua, Founder of Saira Hospitality, wants others to develop the “hospitality gene” for others. She has created a unique business to he...
Designing for the Silver Lining - Lionel Ohayon - Episode # 026
24 Nov 2021
Contributed by Lukas
Lionel Ohayon, Founder and CEO of ICRAVE Design, lives by the philosophy of “when one door closes, another door opens.” He has created groundbreak...
Putting Energy into Hospitality - Natalya Berdikyan - Episode # 025
19 Nov 2021
Contributed by Lukas
The most valuable asset anyone has is time, but you also need the energy to use that time. Today’s guest learned this after feeling burnt out after ...
Hospitality is a Feeling - Damon Lawrence - Episode # 024
17 Nov 2021
Contributed by Lukas
The hospitality industry is incredibly diverse as a whole, but not when it comes to the higher up positions. That’s what today’s guest wants to ch...
Building a Community - Jason Caldwell - Episode # 023
12 Nov 2021
Contributed by Lukas
Jason Caldwell is the definition of an adventurer. He’s rowed across the Atlantic ocean twice, setting a world record on one run, and the Pacific Oc...
The Glue That Bonds Us - Stacy Shoemaker Rauen - Episode # 022
10 Nov 2021
Contributed by Lukas
Stacy Shoemaker Rauen advocates that great hospitality isn’t just about great design, it’s also a necessity for our overall well-being. By designi...
The Book of Hospitality - Brigette Breitenbach - Episode # 021
05 Nov 2021
Contributed by Lukas
Being a hotelier wasn’t always the goal for Brigette Breitenbach. Back in 2006, one of her clients came to her and asked if she could do some brandi...
Growing the Community - Nina Grondin - Episode # 020
03 Nov 2021
Contributed by Lukas
Creating a welcoming environment in a hotel or bar is a purposeful endeavor. Nina Grondin, Founder and Partner of Curioso, has created a collective wh...
Hospitality and Psychology - Dr. Chloe Carmichael - Episode # 019
29 Oct 2021
Contributed by Lukas
Dr. Chloe Carmichael is a world renowned psychologist, entrepreneur, and public speaker. She is also the author of “Nervous Energy - Harness the Pow...
Inclusivity; The Backbone of Hospitality - Kraig Kalashian - Episode # 018
27 Oct 2021
Contributed by Lukas
Kraig Kalashian is the owner of KKAD, Pocono Modern, and Westmore Hotels and Restaurants, which includes Pren Kitchen. After spending years playing ...
Life is a Journey, not a Destination - Arnie Malham - Episode # 017
22 Oct 2021
Contributed by Lukas
Arnie Malham is the founder of a number of different companies and organizations, including BetterBookClub.com. He’s also the author of “Worth Doi...
Experiential and Educational Travel - Joseph Diaz - Episode # 016
20 Oct 2021
Contributed by Lukas
When it comes to life changing events, there is nothing quite like travel. Joseph Diaz is the co-founder of AFAR Media, and he has taken it upon himse...
The Portable Hospitality Solution - Michael Bedner - Episode #015
15 Oct 2021
Contributed by Lukas
Today’s guest has a unique business and with that brings his positive attitude about life and hospitality to everything he does. Dan is joined by Mi...
Japanese Culture is a Mentality - Andrew Benioff - Episode #014
13 Oct 2021
Contributed by Lukas
Today’s guest spent time working in Japan and brings his cultured view to hospitality. Andrew Benioff is the Founder and Managing Partner of the Lle...
The Industry That Never Sleeps - Marquise Stillwell - Episode #013
08 Oct 2021
Contributed by Lukas
How do you feel when you first step into a hotel or a restaurant? The excitement in the air, the feeling that you have found some place that is truly ...
Hospitality and Journalism - Cameron Sperance - Episode # 012
06 Oct 2021
Contributed by Lukas
The hospitality industry has roots in all sorts of other lines of work, even in journalism. Dan is joined by the author of the Moon Boston Travel gui...
Designing for the Next Generation - Glen Coben and Maya Coben - Episode #011
01 Oct 2021
Contributed by Lukas
When you design your space, are you thinking about the next generation? In this week’s episode, Dan Ryan is joined by Glen Coben, President of Glen ...
Traveling Solves Everything - Margaret McMahon - Episode #010
29 Sep 2021
Contributed by Lukas
For the last year and a half, people have holed up in their rooms, unable to go anywhere. Now more than ever is when people are craving the need to ex...
The Bright Side of Life - Glenn Haussman - Episode #009
24 Sep 2021
Contributed by Lukas
Having a positive outlook on life is the key to success. Dan is joined by industry thought leader, former adjunct at NYU and host of the “No Vacanc...
Concierges Are The Original Influencers - Sarah Dandashy - Episode #008
22 Sep 2021
Contributed by Lukas
How do you stay positive when you’re emotionally drained?Sarah Dandashy of AskAConcierge likes to remember that every guest interaction is a chance ...
Black Capes & The Anti-Architect - Christian Giordano - Episode #007
15 Sep 2021
Contributed by Lukas
How do you handle unhappy clients? Christian Giordano, President and co-owner of Mancini Duffy, approaches any situation by thinking about what he ca...
Deep Unconditional Welcome - Hilary Illick - Defining Hospitality #006
08 Sep 2021
Contributed by Lukas
When was the last time you deeply listened to someone else? When was the last time you deeply listened to yourself? Hilary Illick, senior faculty mem...
Home Away From Home - Michael Dobin - Defining Hospitality #005
01 Sep 2021
Contributed by Lukas
What makes you feel most at home? Is it some comfy furniture, a familiar scene, or is it something far deeper? Mikey Dobin, President of Valley Forge...
A Cookie Feeds All Ages - Loren Brill - Defining Hospitality #004
25 Aug 2021
Contributed by Lukas
Is anything as universal as a cookie? Loren Brill, founder and CEO of Sweet Loren’s, stops by to talk about continuing her company's meteoric growt...
River Guide Leadership - Chris Green - Defining Hospitality #003
18 Aug 2021
Contributed by Lukas
What makes a strong leader? According to Chris Green, President & CEO of Chesapeake Hospitality, a good leader is like a river guide - they’ve ...
It's All About How You Fix It - Misha Bedner - Defining Hospitality #002
12 Aug 2021
Contributed by Lukas
When something goes wrong, how do you react? Do you throw your hands up in frustration and surrender, or do you try to fix the problem? Misha Bedne...
How You Make People Feel - Bashar Wali - Defining Hospitality #001
05 Aug 2021
Contributed by Lukas
What do you remember most about a hotel experience? For some, it may be the furnishings or fabulous architecture. But for Bashar Wali, Founder & C...