In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Amir Sarhangi, CEO and founder at Skyfire Systems Inc. Together, they explore how artificial intelligence is changing the landscape of payments, digital commerce, and the day-to-day experience of both consumers and financial institutions.Amir explains how AI agents are set to handle more tasks on our behalf, from booking travel and securing event tickets to making complex payment decisions. He dives into the technical hurdles, such as identity verification and secure transaction processing, and discusses why tokenized payments and open API models will be essential as agent-driven commerce evolves. Throughout, Amir stresses the speed of change in the AI space and the need for banks to adapt quickly to stay relevant and maintain strong customer relationships.The conversation moves beyond technology, touching on the deeper impacts of AI on trust, consumer choice, and the role of financial institutions in a world where software agents may make many decisions for us. Amir offers practical examples and urges banks to act now, harnessing their trusted position to deliver new, user-friendly experiences that keep customers engaged.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.