Chapter 1: What is the role of Carrie in the ambulance service?
This is Drama of the Week.
Ambulance service, is the patient breathing and conscious?
I've, er, I've fallen and I can't get up.
Are you bleeding, caller?
Yeah. I've brushed my head a bit.
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Chapter 2: How does Carrie handle emergency calls?
Look at my head.
How much are you bleeding if you had to measure it in coffee cups?
I don't think that much. It's just sort of in my hair.
Can you tell me where you are, please, caller?
I'm on the roundabout.
Okay, which roundabout is that?
It's down from the airport. There's a path under it. I'm on that path.
The roundabout near the airport in Plymouth?
Yeah.
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Chapter 3: What challenges does Carrie face while on a call?
No, I don't know.
And when you say you can't get up... I can't move.
I tried rolling over, but I'm stuck somehow. I think I might have really hurt myself.
OK. May I ask your name, please, caller?
Nick.
Hi, Nick. My name's Carrie. Nick, I'm just going to have a word with my colleague for a second, but I'll be able to hear you throughout. Is that all right?
OK.
OK.
Will, I've got a patient with what sounds like a spinal injury at the Dalston Giratory. Ambo's sluggish. Can you check on hims, please?
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Chapter 4: What happens when a patient is unresponsive?
No, people tend to dodge the foot, Donald. I just have to be here by cars.
I see. And how old are you, Nick?
Seventeen.
Okay. We're on our way to you, Nick. Right now, I've got an ambulance passing through Milehouse. I'm going to stay on the phone with you until it arrives.
Okay. I saw a gun in my hair. Blood. Just messed it up.
Have you had something done special?
Kind of. Cost me a fortune.
Fancy barbers, is it?
No, it's just a broker does it. Lives miles away.
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Chapter 5: How does Carrie provide emotional support during emergencies?
Will, anything closer than Milehouse, please? This is Def a Cat A. Received. Nick, isn't there like a six-foot wall down either side of the expressway there?
Yeah.
Then how did you manage to lean over it?
I was on the other side of it.
On the open air side?
Yeah.
Why were you on that side of it?
I just was.
Mick, forgive me for asking, but you didn't intend to hurt yourself today, did you?
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Chapter 6: What are the consequences of split-second decisions in emergencies?
He lives in Langham.
And you thought you'd go via the Dalston Giratory? Yeah. Isn't that a bit out of your way?
Not really. Kaz, traffic's gridlocked on the expressway at Manorden, so I'm pulling 31 up from Ivy Bridge.
Thanks. So this haircut's for something special, is it?
It's for my dad. Well, it's for my girlfriend, but for my dad. I was meant to be meeting her for the first time.
Today?
Yeah, after school.
Well, that's a big deal then.
Telling me.
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Chapter 7: How does Carrie manage stress in high-pressure situations?
He's sort of formal. I don't know him so well.
Okay.
I mean, it's not like I don't know him, I do. It's just he's never casual.
I see.
He was in the Navy for ages and spent a lot of time on rigs, so he's, like, regimented.
Okay, out in the North Sea or something.
Yeah, he was off Shetland for a long time.
But you stayed here?
Yeah.
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Chapter 8: What lessons can be learned from Carrie's experiences?
I did see him on video and stuff. OK. And it's his barber's seat in Newton Abbott. That's where we always went when I was small.
I can see why it means a lot to you.
Kaz, eight minutes on the unit from Ivy Bridge. There's blood.
Thanks.
Why can't I feel that?
Say again, Nick?
It's not just from my head. Blood. Why can't I feel that?
Nick, where's the blood coming from now?
There's something sticking in my... Oh, my God, there's loads of it.
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