Chase Fitzgerald on the Evolution of Creator Relations, Measurement, and Modern PR

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Earned: Unlocking the Power of the Creator Economy 26 min 1 speaker 8 chapters transcribed 1 month ago
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Why should brands view creators as partners instead of one‑off posts?

Chase Fitzgerald 0:00
So like if you're trying to test the waters with creator marketing, it's a bit nearsighted to think that what you're paying for is a post when you're paying for a creator. That's just like the tip of the iceberg. Everything underneath it, you're also paying for the strategy, you're paying for the um their connection to their audience, you're paying for their production, you're paying for their experience.
Ashley Waxman 0:19
Hi, welcome back to Earned by CreatorIQ, where the people actually building the creator economy come together to share what worked, what didn't, and what's next. I'm Ashley Waxman, Vice President of Brand Marketing at CreatorIQ, and today I'm in the host seat. My guest, Chase Fitzgerald, Senior Vice President of Strategy at Archetype, and one of the most progressive minds I know who's at the intersection of PR, creator relations, and What earned media actually means in 2026 and beyond. I've had the privilege of working with Chase for almost two years, and let me tell you, He sees around corners on this stuff. Today we're getting into the evolution of earned media in the creator era, how the playbook has changed, why most brands still haven't caught up, and what it actually takes to build creator relationships that last.
Ashley Waxman 1:04
If you work in comms, brand, or at an agency, this one's for you. Let's get into it. All right. Hi, everyone. Thank you so much for joining. Hi, Chase. Welcome.
Chase Fitzgerald 1:15
Thank you for having me.
Ashley Waxman 1:16
I'm so excited about you being here who I've worked with for almost two years and just have been so impressed with your career journey and how you have been in and adjacent to the PR and like traditional PR space, but are constantly pushing the bounds of how we think about earned media and PR. Can you tell us a little bit about some of that in your background?
Chase Fitzgerald 1:38
The data and insights has been like an integral part of everything that I've done throughout throughout my career. I've only worked in PR agencies and I think that it is the obligation of an agency to push the boundaries of like the client's comfort zone. I would much rather be in a position with my clients where they're reeling me in rather than saying, like, I need m a little bit more out of you. Um that has never been the case. But I think that in order to get clients to a place where they're uh comfortable with that out of bounds is data and insights. You get to see the like numbers don't lie. So being able to kind of like align on what the KPIs are that are attached to like the business success and making sure that the new strategies that you're suggesting type back to those KPIs, you can only do that through through data and insights.
Chase Fitzgerald 2:26
And starting my career, I was doing doing that in social media. This was um a period of time ago that Uh, where brands were uncertain if they even needed to be on social media. They were uncertain if they needed to be on what was then Twitter and were kind of comfortable in the space of we're just going to pitch the media, we're going to get the coverage and that's going to be uh that's going to be it. And being able to show the number of engagements, the number of like how many times things were reposted, the number of followers you're you were growing, it was much more than one Or two or three media hits, you had so much more data to uh to work with. At Archetype, I had spent a long time building out the data infrastructure and measurement programs for a number of uh of our clients that are still using the mirrors later uh today.
Chase Fitzgerald 3:13
The impression values are always so antiquated and uh inflated. What I really like about the creator space now is that you can actually see the number of views, the actual views. Uh that a piece of content gets. And there are tools now that you can actually see the number of readership that certain pieces of coverage get as well. So we have a tool called Delve that we use for a lot of our like integrated measurement at Archetype. And one of the inputs from Delve is a another tool called Memo that has a uh to actually purchase the readership data from publishers.

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