Happy to Help | A Customer Support Podcast

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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for ...

Business 41 recordings 2024 → today Monthly updated 9 days ago
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The Future of Customer Support: 6 Takeaways from Support Driven Expo Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · 9 days ago
Podcasting As Proactive Customer Support Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Aug 11
What You Should Actually Measure in Support with Meghan Gallagher Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Jul 14
Help Articles and Writing Strategies in the Age of AI with Leslie O'Flahavan Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Jun 9
How Support Teams Can Prove Their Value Across the Company with Andrew "Coach" Rios Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · May 12
Practical Uses of AI in Customer Support with Craig Stoss Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Apr 14
Using Psychology to Thrive in Customer Support with Melody Wilding Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Mar 10
Creating a Healthy Mindset in Customer Support with Sarah Caminiti Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Feb 10
Finding Excellent Customer Support Agents in Unlikely Places Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Jan 13
How Intentional Gifting Creates Loyal Customers with Sarah Betts Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Dec 9, 2025
Turning Customers into Superfans with Brittany Hodak Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Nov 11, 2025
The High Cost of Urgency: Mistakes, Burnout, and Bad Customer Experiences Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Oct 14, 2025
Remote Support Team Management with Erica Clayton Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Sep 9, 2025
Live Demos, Orientations, and Reducing Support Tickets Through Customer Education Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Aug 12, 2025
The Role of AI in Customer Support with Conor Pendergrast Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Jul 8, 2025
Journey Mapping the Customer's Experience with Stacy Sherman Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Jun 10, 2025
Balancing Inbox Coverage and Support Projects with Chase Clemons Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · May 13, 2025
How to Build and Maintain an Effective Knowledge Base with Mat Patterson Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Apr 8, 2025
Communicating Effectively with Developers and Tech Support Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Mar 11, 2025
5 Easy Ways to Instantly Improve Your Customer Service in 2025 Priscilla Brooke, Host, Priscilla Brooke · contributed by Lukas · Feb 11, 2025
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Hosts

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Priscilla Brooke, Host Priscilla Brooke Jordan Blair, Producer Jordan Blair

Named across every episode — search speaker:"Priscilla Brooke, Host" anywhere.

Charts

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🇵🇱 #52 · +4 more

charted in 6 countriesFull rankings →

Activity

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1 episodes · last 30 days

Tue 12

Episodes per week over the last six months.

About

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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the worl...

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