In-House Outliers kicks off its 2023 CLOC Global Institute podcast series with a live episode featuring Contentful's Director of Legal Operations Ashley Adams and Epiq's Senior Consultant Brenda Hansen. Ashley joined Alex Kelly to discuss how she got her start working in legal operations, how she developed her expertise at public speaking, and her CGI presentation about the keys to building a legal ops function from the ground up. Brenda shared her thoughts about some of the broader trends within the legal operations space, outlining important first steps for transforming an organization's approach to legal spend management. She also offered insights into her key takeaways from CGI, including her opinions on the future role of A.I. and other legal tech innovations.

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