Chapter 1: What is the main topic discussed in this episode?
Hi, Kim Commando here. Well, first up, we have your digital life hack. And after that, I'm going to play a call for my weekend national radio show. This is not a happy topic, but it's so important. If something happened to you tomorrow, could your family access your digital life, your bank accounts, emails, crypto, photos, all of it? I'm Kim Commando for NetSuite.
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Chapter 2: What is the importance of setting up a digital legacy?
Your first move, add a legacy contact to your phone. This person gets access to everything after you're gone. Texts, photos, videos, notes, call history, email, the works. On iPhone, go to settings and search legacy contact. On Android or Google, search for inactive account manager in your settings. You can add up to 10 people. Choose exactly what they see.
Say, only photos and not your email or your entire drive. And you can also decide how long Google waits before reaching out. But there's more that you need to do. To get the full guide on setting up your entire digital legacy, head to my website, commando.com. That's K-O-M-A-N-D-O dot com. Next up, a call from my weekend show, The Kim Commando Show. Enjoy!
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Chapter 3: How can I add a legacy contact on my phone?
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These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Laura in Tulsa, Oklahoma. Glad to have you with us, Laura. How can I lend a hand? I appreciate you talking to me and listen, I just love all the nuggets of wisdom that you share all the time.
I enjoy listening to your show and, and what you can share with us. So I called because I heard, I heard a show a while back and you, it had to do with Facebook and the culmination of it was you gave out a phone number for the caller to try to get in touch with Facebook. And the reason why I'm seeking that phone number is, is my daughter passed away in January of 2024. I'm sorry. Thank you.
Chapter 4: What options do I have for sharing my digital assets?
I appreciate that. It takes about, well, it depends on where you live, but it took us about six weeks to get the death certificate. So around March, April, May, around May, I memorialized her account because in order to do that with Facebook, you have to prove, you know, that kind of thing. Which worked fine. Had no problems with that. Worked fine.
It wasn't until probably October when the holidays start ramping up that I'm, you know, scrolling through Facebook and looking for her comments that she's made and those kind of things and nothing showing up. And so did some more digging and her profile is totally gone. Totally deleted.
Chapter 5: What steps should I take if my digital accounts are inaccessible?
And every comment and every picture and everything she ever shared on there. Was it taken over or it was deleted? It's deleted. Well, you can't find it. You cannot find it. So I did some research, found some found some email addresses. Found some, which didn't result in anything. Went through Meta and the Facebook links for connecting with people.
Sidebar on that, just a warning if you didn't know about this, there can be scams within those links. One of them was they worked with me up until... We talked about what was going on. They suggested that it had been hacked. And so Facebook removed it and they could get it back. But then when they said, but we need access to Venmo for you to deposit a dollar. Then they got scammed. Yeah. Okay.
I said, no, never mind. Let me try to help you. Let me try to help you. I will give you the phone number. I don't have it right in front of me while I'm doing the show, but we will get you that phone number. There's also appeals. Let me give you a couple of email addresses. Appeals at Facebook, FB.com. Disabled at FB.com. I don't know if those still work, but they used to for a while.
Now, I can do one solid better for you, Laura, is that we buy ads on Facebook. And when we buy ads on Facebook is that we have access to a business center. And when you have access to a business center, you have access to a human being. Yes. So I'm going to try to work with you on that, too.
If you have the address, make sure you give it to Maddie, who's screening, and we'll see if we can get that back. Oh, my gosh. A human at Facebook? I know. I don't think those existed. Hey, want to stay in the tech now without wasting your time? Join nearly a million folks who get my free newsletter, The Current, where you'll see the latest in tech in just five minutes every single day.
You're just going to love it. It has a five out of five star rating over on Trustpilot. Sign up right now at GetKim.com. That's GetKim.com.
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