Howard Behar, Former Starbucks President: Putting People Over Profits for Lasting Impact | E56
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What was Howard Behar's rock bottom moment?
And I went into a severe depression for about two years because all of a sudden I went from being on a fast track, getting feedback all the time to zero. And it was difficult for me to deal with. And I lost track of who I was. And I got to the point that it was so bad that I really thought my life wasn't worth living. I just thought, you know, I'm done. And I've done what I came here to do. I was laying on the sofa, my sofa in Palm Springs, reading a book, and I was truly just down. Every day was great, and every day was painful. And all of a sudden, out of nowhere, these words came into my head. Howard, your life's work is still your life's work. I don't know where the words came from. Honest to God, I was just laying there down, and the words came into my head.
And it kind of struck me, and I repeated them to myself. Howard, your life's work is still your life's work. So I had to really dig in and say, OK, what really is my life's work? And I realized my life's work was about serving people and helping others and doing the things that helped others achieve what they wanted out of their lives. The difference was there was never going to be any feedback. I was going to do it solely because it was my life's work, feedback or no feedback. And so I got on that track and I started doing podcasts. I started giving speeches and I started doing some coaching and I started talking to other people and always gave my cell phone number and my email address when I did a podcast or did a speech and people would call about anything.
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Chapters
7 chapters
1
What was Howard Behar's rock bottom moment?
2:57–4:34
2
How did Howard rediscover his life's work?
4:34–8:51
3
What lessons did Howard learn from his childhood?
8:51–14:29
4
Why is a people-centric philosophy important in business?
14:29
5
What are the six P's of success?
13:07–35:11
6
How did Howard revive the 'We' culture at Starbucks?
35:11–37:05
7
What is the significance of serving others over profits?
37:05–52:31
Speakers
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