Key insights from Raghu Mahadevan, Chief Digital Officer for 7-Eleven, and his interview from November 2021.Tom Peace, from The Loyalty People, shares his insights from this fascinating interview where Raghu talks about some extremely interesting innovations that 7-Eleven uses to create customer engagement.7-Eleven had shared how their brand value is driven by customer loyalty and good old-fashioned service, convenience and customer experience as well as innovation.Tom shares his learnings from how 7-Eleven listen to their customers and react quickly to provide solutions that bring 7-Eleven to the heart of the local community.Hosted by Tom Peace.Show Notes:1) Raghu Mahadevan, Chief Digital Officer for 7-Eleven2) 7-Eleven3) LTL#161: 7-Eleven Shares Secrets to Success & Driving Loyalty with 7REWARDS.4) Tom Peace5) The Loyalty People

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