Today’s episode is available both in audio format, as Let's Talk Loyalty and also in video format on www.Loyalty.TV.This episode is perfect for those of you who love to spend time outdoors, and no doubt, you will also love this iconic omnichannel brand – The North Face. The North Face® describes itself as “the premier exploration company in the world” with a long history enabling exploration, protecting wild places, and creating technically advanced products to enjoy the outdoors. As you can imagine, both the mindset and the mechanics of loyalty marketing play a huge role for The North Face, so I am delighted to be joined for this episode by Vanessa Christie (former Director of Loyalty for the Americas) as well as Erica Hood, Director of Global Membership and Services. Please listen and enjoy this conversation and insights from The North Face. Show Notes :- 1) The North Face®2) Vanessa Christie - Former Director of Loyalty for the Americas3) Erica Hood⁠4) www.Loyalty.TV⁠.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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