This episode is available in audio format on "Let's Talk Loyalty" and on Loyalty.TV.Today’s episode, features a loyalty program called Clos19 from the iconic brand Moët Hennessy, the Wines and Spirits Division of LVMH. LVMH is the world's leader in luxury, operating in 6 different industries, across 81 countries. Many of their products have been around for centuries, while others are just starting their journey. Today we are joined by Erin Scarfe, Head of Consumer Engagement within e-business driving Clos19 for Moët Hennessy, and her colleague Anaïs Lebreton who leads eBusiness and Loyalty for Ruinart which is both a champagne of choice for an international clientele and one of the jewels in the crown of the LVMH group.Listen (or watch) to enjoy our conversation all about Clos19. Show Notes:1) Erin Scarfe2) Anaïs Lebreton3) Moët Hennessy4) Ruinart5) Clos196) LVMH⁠7) #342: Helping Customers Choose Better - SAQ Shares Powerful Results Selling Wines, Beers and Spirits in Canada8) Watch this episode at www.Loyalty.TV

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related