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McKinsey on Healthcare

Unlocking the power of price transparency data

10 Jun 2024

Description

Is the future of healthcare consumer-centric? In this episode of the McKinsey on Healthcare podcast, McKinsey senior partner Gunjan Khanna talks to Amanda Eisel, CEO of Zelis, a healthcare financial-services platform providing integrated healthcare, cost management, and payment solutions that connect insurers, providers, and consumers.See www.mckinsey.com/privacy-policy for privacy information

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Transcription

Full Episode

0.352 - 17.35 Gunjan Khanna

Welcome. You're listening to McKinsey on Healthcare Podcast. If you're looking for insights into the issues that matter most in healthcare right now, you're in the right place. Explore wide-ranging conversations with leaders, changemakers, innovators, and professionals who are at the heart of healthcare today. My name is Gunjan Khanna.

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17.37 - 23.457 Gunjan Khanna

I'm a senior partner at McKinsey & Company, and I lead globally their healthcare private equity practice. Let's get started.

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28.837 - 45.495 Gunjan Khanna

Today, I have the pleasure of joining a dear friend and one of the leaders in healthcare, Amanda Eisel, who is the Chief Executive Officer of Zealous, a healthcare financial services platform providing integrated healthcare cost management and payment solutions that connect together insurers, providers, and consumers.

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45.83 - 62.487 Gunjan Khanna

Amanda has over 20-plus years of experience really working at the intersection of healthcare and technology and having been involved in creating and scaling multiple platforms, of course, Zealous, but previously Waystar, and has also been an operating partner at Bain Capital prior to joining Zealous.

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63.168 - 85.108 Gunjan Khanna

Now, within Zealous, she's been instrumental in accelerating companies' growth across development and launch of industry-leading reference-based pricing systems to support employees, employers, and TPAs. In addition, A lot of innovation going on from healthcare analytics standpoint, translating provider rate disclosure data sets into digestible insights for the payers.

85.629 - 106.887 Gunjan Khanna

And in addition, several acquisitions, including Sapphire Digital, to offer one-of-a-kind digital consumer price navigation platform. So lots going on, Amanda, at your front, as I see what Zealous is up to. We wanted to get Amanda together with us today on the podcast to really talk about one of the areas that they've been doing a lot of work on, including specifically on price transparency.

106.867 - 108.59 Gunjan Khanna

Amanda, thank you for joining us today.

109.011 - 112.798 Amanda Eisel

Thanks for having me, Girjan. I'm super excited about having the conversation. Excellent.

113.238 - 125.641 Gunjan Khanna

So you've had an immense amount of experience in working in different forms on healthcare technology, lots of different problems going on in healthcare. Why pick up an area like price transparency?

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