This is Steve Dennis, trusted strategic advisor, keynote speaker and author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption.If the last two years has taught us anything it’s this: Shift Happens. But becoming and staying remarkable is not about predicting the future. It’s about accepting the reality that even very good is no longer good enough. It’s about deeply understanding the forces of disruption, separating the realities from the myths and committing to being intensely customer-centric. Mostly, it’s about taking the leaps required to deliver a truly memorable customer experience.So join me and my co-host Michael Leblanc as we challenge the status quo, dissect the latest trends and make sense of what’s new and next in modern retail.Each and every week we'll deliver insights honed by decades of experience on the front lines of retail, at the most senior levels of management and perspectives right from the boardroomWe've worked hard over the past three seasons blessed with the generosity of our guests to make the Remarkable Retail podcast one of the top ranked retail industry podcasts in the world.So be sure to subscribe on Apple, Spotify or wherever you enjoy your podcasts today and brace yourself for a steady stream of wisdom, straight talk and lively conversation.Season 4 launches January 18 and it promises to be our best yet. We can’t wait to have you join us! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

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