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SaaS Interviews with CEOs, Startups, Founders

1615 Secrets to Cold Traffic to Demo to Sales Funnel with $1.8m ARR SalesProcess CEO

26 Dec 2019

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.031 - 18.698 Nathan Latka

launched kind of just a kind of hustle agency done for you system back at seven years ago to help people drive more sales and demos. He's now kind of codified that today. It's still really a training and membership program, but he's scaled nicely to 280 customers paying anywhere between six and 15 grand per year doing caught, you know, 1.8 million bucks over the past, call it trailing 12 months.

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18.718 - 38.676 Nathan Latka

So healthy growth, two people based between Toronto and other remote locations, totally bootstrapped, which obviously is a great place to be. Hello, everyone. My guest today is Nick Kauzman. He has got a BSc in engineering physics. He's the founder of salesprocess.io, a group from zero to a $1.8 million run rate over the past several years. It's bootstrapped, one commission-based employee.

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38.696 - 45.347 Nathan Latka

We're going to dive into it today. He's helping 250 SaaS and high-ticket service companies scale up. Nick, are you ready to take us to the top?

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46.449 - 46.689 Nick Kozmin

Let's do it.

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46.829 - 50.716 Nathan Latka

All right, man. So crowded space, marketing tech, sales tech, how are you positioning this?

Chapter 2: How did Nick Kozmin scale his company to $1.8 million in ARR?

50.756 - 51.537 Nathan Latka

How's it different?

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52.158 - 78.744 Nick Kozmin

So we focus on helping SaaS companies grow profitably. We help them install what's called video sales letter funnels. Basically, it's the video sales letter funnel plus paid traffic to a demo. So we're helping companies just pump, fill their calendar with demos. And yeah, our service and our product shows them how to do that and achieve profitable growth.

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78.764 - 91.918 Nick Kozmin

So there's tons of marketing firms out there that show people how to do ads, show people how to do outbound prospecting, but not too many of these folks understand that they need to make it profitable. So, you know, like this is your world.

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91.978 - 113.712 Nick Kozmin

If you're generating a demo at like $150 per demo on Facebook or using LinkedIn ads, let's say your show up rate is 70%, the close rate is 50% or 30%, you want to make the math make sense, right? So if you're spending $1,000 to get a client, you want your gross contract You shouldn't be over $1,000 in that first year.

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113.732 - 122.947 Nick Kozmin

You want that payback period to be pretty short so you guys can grow, so they can grow profitably. So we focus on that. So essentially, we build machines where you can spend $1.

Chapter 3: What unique strategies does Salesprocess.io use for SaaS growth?

123.107 - 132.682 Nick Kozmin

For SaaS companies, we spend $1. You should make at least $3 back in like 30 days. And we eat our own dog food. So we got to 1.8 million in seven months.

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133.083 - 134.545 Nathan Latka

That's where you're at today, 1.8?

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135.031 - 141.678 Nick Kozmin

Yeah, well, 2.2 in revenue, but since we're bootstrapped, I just look at cash collected, we're at like 1.8.

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141.698 - 144.201 Nathan Latka

So let me ask it differently. Last month, how much did you do in revenue?

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144.221 - 145.762 Nick Kozmin

180.

146.042 - 148.505 Nathan Latka

Okay, 180, got it. And what's that up from a year ago?

150.367 - 156.033 Nick Kozmin

That was, it's up, we were doing like 30 last year.

156.353 - 162.56 Nathan Latka

Okay, got it. So about 30 grand in December 2017, now at 180 December 2018. You're saying you do all that by eating your own dog food.

Chapter 4: How does Nick define profitable growth for SaaS companies?

162.6 - 163.941 Nathan Latka

You do a lot of demos every day?

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164.562 - 165.243 Nick Kozmin

Oh yeah, buddy.

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165.563 - 165.924 Nathan Latka

How many?

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165.984 - 171.872 Nick Kozmin

You want me to share my screen with you?

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171.913 - 176.038 Nathan Latka

No, no, no, that won't come through. It won't come through on the show.

176.559 - 187.054 Nick Kozmin

Yeah, like I have a sales rep. I got Joseph in Arkansas. I'm in Toronto. I do five to six demos a day. And then Joseph's doing five to eight demos a day.

187.435 - 189.658 Nathan Latka

Okay. What's the team? So just two of you today?

190.246 - 194.653 Nick Kozmin

So we got to 1.8 with just me and Joseph.

Chapter 5: What is a video sales letter funnel and how does it work?

195.694 - 200.882 Nick Kozmin

But then I brought on two other sales reps that are ramping up right now. They're not really selling. They're just training right now.

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201.203 - 204.768 Nathan Latka

Okay. Are they like full-time employees or commission only? Commission only.

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204.848 - 205.89 Nick Kozmin

Everyone's commission only.

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206.15 - 207.632 Nathan Latka

Okay. So just you really full-time.

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208.714 - 211.098 Nick Kozmin

Yeah. And Joseph's full-time, but he's commission only.

211.118 - 212.34 Nathan Latka

Okay. Okay. Got it. Got it.

Chapter 6: How does Nick's team structure contribute to their success?

212.42 - 219.19 Nathan Latka

Very good. Okay. So two full-time and break down. So like what's the average customer pay you per month? You have a lot of SaaS companies using you.

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219.625 - 223.21 Nick Kozmin

Yes. Our contract values anywhere from six grand to 15,000 a year.

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223.63 - 228.597 Nathan Latka

Okay. A year. And is that just, is it, is it really variant on how many leads or how many demos you're setting up for them?

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229.638 - 249.428 Nick Kozmin

So we teach them, it's an e-learning, it's like a consulting e-learning package, right? So the 15 grand is more hands-on where we actually help them write their copy and their ads. Like that's, that's really what they're, they're paying for. Like we just write banger ads that cut through Facebook and YouTube and So that's where our $15,000 clients get.

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Chapter 7: What pricing models do they offer for their services?

249.548 - 269.69 Nick Kozmin

And then our six grand package is basically the playbook on how to build these video sales letters. So we give them the sales scripts, the BSL scripts, the ad scripts, the templates, how to set the CRM, how to hire folks, how to do a demo, how to one-call close. Most people have no idea how to do that.

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269.85 - 275.957 Nathan Latka

Yeah, so just to be clear, so is this like an agency on steroids, Nick, or is this truly a SaaS company?

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276.123 - 280.27 Nick Kozmin

It's not an agency, it's a info product.

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281.512 - 290.026 Nathan Latka

Okay, got it. Yeah, yeah. But it's not, I mean, you have to hustle every month and close new deals every month to build stackable recurring revenue, correct?

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290.707 - 299.862 Nick Kozmin

Yeah, well, the contract is per year. So it's a yearly contract and we have a group, we have a community, so they pay to be part of the community.

300.022 - 300.122

Okay.

300.338 - 313.34 Nathan Latka

OK, so let me do a specific example here. I'm going to pick one of these logos you have off your site. So a company like Copilot or Gather or AdvisorStream is paying you. What you're saying is Copilot is going to say, you know, Nick, we need we have two SDRs.

Chapter 8: What lessons has Nick learned from his entrepreneurial journey?

313.4 - 325.401 Nathan Latka

They're putting into AEs right now. We want to test if your system makes our SDRs more effective for getting demos for these AEs. We want to sign up for you to do, you know, line us up 200 demos over the next year. And you're going to say, OK, that's 15 grand.

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326.596 - 346.783 Nick Kozmin

Yeah. Well, we'll be, we'll look at, it depends on the price point in the market that they're in. Right. We usually, if they're just doing outbound, if they're selling something over like 50 grand, they're looking at five to 20 demos a month. If they're a little bit lower price point where they're selling like SMBs, like we can get like 120 demos a month.

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346.803 - 350.087 Nick Kozmin

It just depends on the, on the, uh, on who they're going after.

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350.167 - 356.215 Nathan Latka

How many customers are you serving today? 280. 280. Okay. And when did you launch the company? What year?

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356.752 - 378.041 Nick Kozmin

So I started seven years ago, but I was kind of like a, I would go in, I could only help two customers at a time. So I'd go in for half a year, and I'd roll up my sleeves and do all the work. So I'd build the funnel, I'd get on the phone, I'd build the sales team, I'd run their ads, and we would do, it was $100,000 fee plus 15% of the lift.

378.441 - 383.969 Nick Kozmin

So I would go in, and I could only do two of those a year. So then we did these deals, everyone started asking me.

384.369 - 386.472 Nathan Latka

Hold on, Nick, sorry, so that was back in 2011? Yeah.

387.262 - 389.405 Nick Kozmin

Yeah. 2012. Yeah.

389.425 - 393.21 Nathan Latka

And so like, where were you in life at that point? Was this like college or out of college or quit corporate?

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