What we say and how we say it matters, whether we are speaking over the airwaves or in front of the boardroom. In this episode, Karin Reed shares how the lessons she learned as an award-winning broadcast journalist shape her approach to her work today in the business world—lessons that you can apply in your role as well. Whether she is pointing out potential pitfalls or highlighting how you can communicate to inspire, this episode offers a series of lightbulb moments that you can put into practice. Karin’s top five lessons are: Technology is fickle. Always have a backup plan when dealing with technology. Butterflies can be a good thing. Nervous energy can enhance performance. People move people. Focus on personal stories to create strong emotional connections. There can be unexpected blessings. Embrace the unexpected rewards that come from your work. There can be unexpected consequences. Deliver news with empathy, understanding its impact on others. By applying these lessons, listeners can become more empathetic leaders and communicators, adept at creating meaningful connections in every interaction. Let’s take these lessons to heart, recognizing the influence our words can have in shaping our relationships and environments. Quotes “There can be unexpected consequences of your message. I share this with you because I think it was valuable for me to learn it in my career as a reporter, and perhaps it’ll be valuable for all of you who are listening in your sphere of influence.” (12:19 | Karin Reed) “That was a hugely impactful day for me as a reporter because I realized these aren’t just stories. These aren’t just messages that we are delivering in a vacuum. All of the things that we say, whether you’re a reporter, whether you’re a leader delivering a tough message to your team, that has a direct impact on the people you’re delivering it to. And it made me a much more empathetic reporter after that day.” (13:33 | Karin Reed) “If you are hearing this message, and you are a leader, and you are charged with delivering some difficult news, always keep in mind that what you say impacts people. And you want to keep that in mind so whenever you deliver it, you can deliver it with empathy and you can be that empathetic leader. So, I wanted to share these lessons with you because hopefully you will find that they resonate in your world in some way.” (14:13 | Karin Reed) Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

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“What did the council decide on item 42?” — answered with the speaker and the moment.