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The $100 MBA Show

MBA1749 How Fast Should Your Support Response Time Really Be?

23 Mar 2021

Description

How fast is fast enough?We know great customer support can be a huge asset, especially for a small business. It’s a differentiator, a way to compete against bigger firms with bigger budgets. But how do you know your support is that good?What’s a game-changing response time? Or just a standard one?Today, we discuss what fast, responsive support looks like. With its huge impact on churn, marketing, and sales, support speed is worth real investment. Make your business a customer support cheetah! Click Play!SUBSCRIBEYouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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