What keeps customers loyal? What inspires them to bring more customers your way? Keeping the people who pay your bills happy takes some mindfulness. It also takes a conscious effort to avoid the slip-ups that plague so many inexperienced business people. Today we’re rebroadcasting a fantastic episode from the archives about the worst customer relations pitfalls. These are the things we wish someone had told us when we started, so we dusted them off for all our newer listeners to hear, and our older listeners to be reminded of. Click play! SUBSCRIBE ON APPLE PODCASTS Stitcher | SoundCloud | Podcast Feed | How To Subscribe Give us a Rating & Review Today’s Sponsors: Northeastern University MS In Innovation Northeastern University’s D’Amore McKim School of Business offers the master’s degree for corporate entrepreneurs – the MS in Innovation. This program – available 100% online and completed in just one year – is designed to develop leaders and change agents within the corporate setting. Northeastern is now accepting applications for its January cohort of online Innovation students. Get started today by visiting MSinInnovation.com. Dollar Shave Club LOOK, FEEL, AND SHAVE LIKE A MILLION BUCKS. Here’s your chance to see why over three million members love Dollar Shave Club. To prove how amazing their shave really is, they are going to give you your FIRST MONTH FREE to join the club. Just pay shipping. After that, it’s just a few bucks a month. No long-term commitment. No hidden fees. There’s no reason not to do it! Get yours now at dollarshaveclub.com/MBA. Show Links: WebinarNinja The post MBA775 Four Things to Avoid When Dealing with Customers [REBROADCAST] appeared first on The $100 MBA. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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