42: Business Systems for a Short-Term Rental with Kassie Layne

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Previously titled “Business Systems for a Short-Term Rental with Kassie Layne” — renamed by the publisher on Aug 2, 2026

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Recorded07 May 2025

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Handlerec:2181608

Show notes

What does the systems side of your short-term rental business look like? In today’s episode, I’m interviewing online business manager Kassie Layne all about the systems behind a successful rental. She’s sharing key tips for guest communication before, during, and after the stay, plus steps to take on the back-end to manage your rentals smoothly .Time-stamps:How your systems save time and increase profitability (2:02)What short-term rentals owners struggle with the most (4:53)The most important guest communications to automate (9:58)Airbnb (19:08)Platforms and tools for managing your rentals (24:46)Setting your pricing with systems (26:22)The capabilities of Host Tools (29:30)Be the best in your brand and market (36:38)Mentioned in This Episode:Airbnb: brandandmarket.co/airbnb Website: brandandmarket.coInstagram: instagram.com/brandandmarket.coConnect with Kassie:Website: kassielayne.comInstagram: instagram.com/kassielayne

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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