🎙️ With Andrea Schlüter – Head of Strategy, Operations and PartnershipsSummaryIn this episode of the in-between trust podcast, Eva Simone Lihotzky speaks with Andrea Schlüter about the evolving relationship between trust and technology, with a special focus on AI systems, certification, and governance. They explore how trust is designed into systems, how regulation can become a foundation for innovation, and the challenges of aligning technical complexity with cultural context. Andrea shares insights from her work at the TÜV AI Lab, where building frameworks for trustworthiness in AI is more than compliance—it’s about shaping the future of safe, transparent, and ethical technology.🔑 TakeawaysTrust is about consistency between claims and outcomesAI requires verifiable trust, not just promisesCertification provides measurable trust and a market advantageRegulation can enable innovation by reducing fear and ambiguityCultural dimensions shape how we interpret and build trust in techA common language is crucial for aligning diverse stakeholdersEurope has an opportunity to lead in trustworthy AI frameworksTransparency and ethics must be embedded by designGovernance is a cultural task as much as a technical oneBuilding trust in AI is an ongoing, collective responsibility🎙️ Sound Bites"Trust is a lot about consistency.""Trustworthiness by design is key.""We need a common language among experts."⏱️ Chapters00:00 Understanding Trust in Technology03:09 The Role of AI in Trustworthiness06:10 Building Trust through Certification08:59 Navigating the AI Ecosystem12:05 The Challenge of Trust in AI Systems14:48 Cultural Aspects of Trust in AI17:41 Establishing a Common Language for AI20:44 The Importance of Diverse Perspectives23:58 Practical Benefits of AI Taxonomy26:41 Reflections on Trust and Innovation🔭 Keywordstrust, technology, AI, certification, trustworthiness, TÜV, AI Act, innovation, ethics, culture💻 Linksin-between trust on Instagram: @inbetween_trustMore about TÜV AI Lab: https://www.tuev-lab.aiMore about Andrea Schlüter: https://www.linkedin.com/in/andrea-schlueter/

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