How to Communicate With Confidence & Ease (From Harvard Business School’s #1 Professor)

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The Mel Robbins Podcast 1h 16m 3 speakers 8 chapters transcribed
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What are the key principles of effective communication from Harvard Business School?

Mel Robbins 0:00
Hey, it's your friend Mel, and welcome to the Mel Robbins Podcast. I'm sitting here right now in our Boston studios, and I'm surrounded here in Boston by some of the world's most prestigious research institutions and academic institutions, including MIT, Harvard, Harvard Business School. In fact, did you know it costs $75,000 in tuition a year to go to Harvard Business School? What are they teaching over there? Well, today, you and I are going to learn what they're teaching Harvard Business School students in one of the most popular classes at Harvard Business School. And no, it's not on finance or investment banking. It's on the science of communication. Professor Allison Wood Brooks created the course.
Mel Robbins 0:54
It has a wait list. She has taken time out from her crazy busy schedule to be here for one reason today. She's here for you, to teach you the main lessons, the takeaways, and the strategy. See, learning how to communicate better, it's a skill.

How can overthinking affect our communication in everyday situations?

Mel Robbins 1:09
It's a skill that will change your life. This is a class that should be taught everywhere, not just at Harvard Business School. I mean, wouldn't you love it if your boss was a better communicator with you? Don't you wish your friends or your partner or your family could really share what they're thinking in a way that was a little bit more direct? Don't you wish that people didn't misunderstand you? I sure do. What I love about Professor Brooks's research is is that she's taken all these big, heady intellectual topics about communication and boiled it down into four simple things based on the research that you and I can do that are going to help you communicate better starting today. So are you ready?
Mel Robbins 1:50
Because class is officially in session.
Mel Robbins 2:03
Hey, it's your friend Mel, and welcome to the Mel Robbins Podcast. I am so excited that you're here.

What is the number one mistake people make during conversations?

Mel Robbins 2:09
I'm so excited about the topic today. I'm excited about the guests that we're going to spend time with. I also want to take a moment and welcome you to the Mel Robbins Podcast family. And today, you and I are going to learn how to be a better communicator. based on the research from Harvard Business School professor. She's also a bestselling author of the brand new book, Talk, the Science of Conversation and the Art of Being Ourselves. She is a behavioral scientist and researcher by the name of Alison Wood Brooks. Professor Brooks teaches an award-winning course on communication at Harvard Business School. It has a wait list. And today she is condensing all 40 lectures into one hour for you. And this isn't just about talking.
Mel Robbins 2:53
It's about showing up as the most confident, engaging, and influential version of you.

How can you communicate with confidence despite feeling anxious?

Mel Robbins 2:59
So without further ado, please help me welcome Harvard Business School Professor Brooks to the Mel Robbins Podcast. I'm so happy to be here, Mel. Thank you. I am so excited to just dig into your research and learn everything that we can learn from this crazy popular class that you teach at Harvard Business School. But here's where I want to start. There is a person listening right now who has no time, and yet they found time and made time to be with you and me right now. What is Can the person listening expect to change about their life if they take everything that you're about to teach us and they try it and they put it to use?
Dr. Alison Wood Brooks 3:39
If they really take what we talk about to heart, I think everything about their life could get better. Your love life, your relationship with your children, your relationship with your parents, your work, your relationships with your colleagues, what you're able to get done together, everything, every person you know, every relationship in your life is a repeated sequence of conversations over time. So even if each of those conversations gets a little bit better, this short time that we have on the earth, everything about it is going to get better. Wow. Why does communication matter so much?

Why do we often misread people's intentions in conversations?

Dr. Alison Wood Brooks 4:14
Communication is everything, everything. So really, you can think of every relationship in your life as this repeated sequence of conversations. And if you zero in on each one of those conversations, it's a series of tiny choices that you're making at

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