According to Micah Rowland, success starts with your people. As COO of Fountain, a software company that sources, screens, and onboards workers, Micah is a builder of teams, processes, and people. He joins Kevin to discuss hiring and retaining talent. To get the best from your team, they need to feel secure and understand failure is OK (provided you learn from it). Micah discusses the need for clear criteria for position descriptions and processes to hire. You want to make sure you are comparing apples to apples. The magic to leadership is changing the resources to benefit not only the employee but the organization. In this episode, Micah shares 1. Mistakes in the hiring process. 2. Role of assessments. 3. Advice to attract and retain talent. Additional Leadership Resources Book Recommendations: Sources of the Self: The Making of the Modern Identity by Charles Taylor Follow Micah Rowland and Fountain on: Facebook, Twitter, and LinkedIn. Related Podcast Episodes: Getting - and Keeping - the Right People with Caroline Stokes. How to Be a Talent Magnet with Mark Miller. Connecting Your Company Culture with Your Brand with Denise Lee Yohn. The Leader's Role in Employee Engagement with Michael Lee Stallard. Learn more about Fountain. Learn more about our workshop, From Manager to Remarkable Leader. Improve your leadership in just 13 days with our video series 13 Days to Remarkable Leadership.

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“What did the council decide on item 42?” — answered with the speaker and the moment.