7: Client success is sales: Debunking 'CS' misconceptions with Katie Savino, Global Director of Client Success @ Selligence

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Recorded12 Dec 2022

Publisheranchor.fm ↗

Handlerec:11040487

Show notes

Welcome to our 7th episode of The Sales Syndicate. In this episode, Jamie Pagan, Associate Director of Marketing @selligence sits down with Katie Savino, Global Director of Client Sucess @selligence to talk about how client success is more similar to sales that it might seem. Katie takes us through the main similarities and differences between client success and sales, touching on how it's far more proactive than reactive. During the episode, they also discuss ideal reporting structures, team expectancies, and tips for hiring into client success.

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