Cyber-attacks on some of Britain's biggest companies like Marks & Spencer have cost hundreds of millions of pounds. For Jaguar Land Rover, experts estimate the cost to the company and the economy ran to billions. But most of us know almost nothing about what happens behind the scenes in the hours after a hack. Who do you call? In a bank robbery, a negotiator armed with a megaphone might turn up. But what if the loot is bitcoin, and the hostages, data? This podcast was brought to you thanks to the support of readers of The Times and The Sunday Times. Subscribe today: http://thetimes.com/thestoryGuest: James Ball, freelance writer, the Times.Host: Luke Jones.Producer: Dave Creasey.Clips: ITV News, CNBC.Photo: Getty Images.Get in touch: [email protected] podcast was brought to you thanks to subscribers of The Times and The Sunday Times. To enjoy unlimited digital access to all our journalism subscribe here. Hosted on Acast. See acast.com/privacy for more information.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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