In this bonus Q&A interview with L. David, he shares:His proudest moment and biggest failure in his career so farA trend that he is following in Talent Development right nowThe biggest challenge he sees in Talent Development todayBooks that have made a big impact on his lifeOne piece of career advice he has for youL. David Kingsley is the Chief People Officer at Intercom, a customer service platform designed to streamline communication between businesses and their customers. With a background in consulting, David brings a fresh perspective and innovative approach to the HR world, focusing on treating employees as customers and enhancing their overall experience. His journey in the industry began at renowned companies like Booze Allen and Accenture, before transitioning to tech giants like Salesforce, MuleSoft, and Alterix. Alongside his current role at Intercom, David serves on several board roles, including the Board of Directors of Nevadi and advisory roles at Change, Engine, performatory, and Enterprise Ireland..Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with L. David Kingsley:LinkedIn

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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