Most business owners are experimenting with AI. Some are getting results. Others are getting overwhelmed. 👉 Follow the show so you don't miss conversations like this. Artificial intelligence is changing how businesses operate, but where does it actually create value? In this conversation, Christy O'Connor explains how business owners can use AI, automation, and AI agents to improve efficiency, create better customer experiences, and save time without losing the human element that builds trust. What You'll Learn Why today's AI revolution resembles the early dot-com era The biggest mistakes business owners make when adopting AI How AI agents can improve efficiency and save time What should never be automated inside a business How to identify the bottlenecks AI can solve first Sponsors & Partners Shopify The commerce platform powering millions of businesses worldwide. Start your free trial today. Advertise On The Tony DUrso Show. For sponsorship opportunities, email: [email protected]. About Christy O'Connor Christy O'Connor is a marketing strategist, automation expert, and AI consultant with more than 26 years of experience helping businesses leverage technology for growth. Her work focuses on marketing automation, AI implementation, customer experience, lead generation, and operational efficiency. She helps business owners identify where AI creates meaningful leverage while maintaining the trust and relationships that drive long-term success. Continue the Conversation 👉 Listen or read the full episode 👉 Connect with Christy O'Connor 👉 Get more insights like this — join the Elite Entrepreneurs newsletter

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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