#14 - This 2.5-Person Tourism Team Is Using AI to Outperform Bigger DMOs | Tourism AI Podcast

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Recorded20 Jun 2025

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Show notes

Can a two-and-a-half-person DMO out-perform organisations ten times its size? Absolutely—when AI is your secret teammate.Episode summary:In this Tourism AI Network Podcast, host Peter Pilarski interviews Gerardo Corro, Tourism New Westminster Executive Director, about deploying a visitor-facing chatbot, cultivating a human-in-the-loop mindset, and preparing for AI agents that automate board reports. You’ll hear practical tips on file-naming conventions, training seasonal staff, and handling community pushback from artists.

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