Evan MacMillan CEO of Gridspace on Conversational AI Analysis - Voicebot Podcast Ep 266

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Recorded06 Aug 2022

Publishervoicebot.libsyn.com ↗

Handlerec:13726869

Show notes

Evan MacMillan started Gridspace 10 years ago to tackle a tough problem faced by contact centers: analyzing their conversational data. It's an application that stands apart from most conversational AI solutions with its focus on conversational intelligence as opposed to self-service. Before co-founding Gridspace, MacMillan was a co-founder at Zappedy, which was acquired by Groupon during the heyday of online deals communities. He earned a degree in product design from Stanford.

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