If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Leave a review (+ help us grow): https://ratethispodcast.com/hcdIn this episode, we speak Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations.Martin Dowson is Head of Design Forward at Lloyds Banking Group a small team who design 3-10 yrs into the future to challenge and articulate the LBG vision for Digital Customer Experience. Martin’s career has evolved through UX Research, UX Design, Information Architecture, Organisational Design, Start-ups, Service Design, running his own agency before going in-house. He speaks, lectures and mentors on Design Leadership internationally.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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