Episode 64: Shane Kempton on how Team Experience (TX) creates Customer Experience (CX)

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Recorded21 Sep 2018

Publisherrss.flightcast.com ↗

Handlerec:4352486

Show notes

In this week’s edition of the Elevate podcast as part of our series, The Leadership Diaries, Samantha McLean and Shane Kempton of Drive Performance Coaching dig into answering the question a leaders born or made, why team experience or TX is critical for a good customer experience, and why you need the trifecta of documented vision, purpose and values to achieve both.

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