Jenny Calvert, Director of Customer Success at Hunt Club, is going [Un]churned on today’s episode with Josh Schachter to discuss the power of genuine relationships to find the best talent. Josh & Jenny chat about: Leveraging the one-to-one bonds to find the best talentAdding value by sharing backRating internal meetings for transparencyCreating a radically candid work culture“[While rating our meetings] I have created the space to say, ‘Hey, this was a waste of my time.’, That level of autonomy & transparency fosters an environment for them to open up as well." - Jenny CalvertGet tips and insights from top leaders of the Customer Relationship world in your inbox each week. Subscribe to the Unchurned weekly newsletter at www.update.ai/unchurnedAbout Jenny CalvertJenny is the Director of Customer Success @ Hunt Club with a stint in brand management, marketing, and a lot of client-centric account management that led to her love for all things Customer Success! She leads great talent that is dedicated to helping customers adopt, expand and succeed. Thank you for tuning into the Unchurned podcast! If you enjoyed the episode, please subscribe to the show and leave us an excellent rating & review. Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin & Twitter. Follow UpdateAI for the latest news on the unchurned podcast on Linkedin & TwitterUpdateAI presents Unchurned👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter👉 Sign up for UpdateAI - the only Zoom virtual assistant for customer-facing teams. 👉 Be the first to know when a new episode of Unchurned is dropped. Sign up for our newsletter at https://blog.update.ai/ 👉 Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin.👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related